Myronivsky Hliboproduct (MHP) is one of the leading agro-industrial companies in Ukraine. The group focuses on rearing, production, and distribution of poultry. The products are marketed under “Nasha Riaba” brand. Important datesThe company was established in 1998, and by 2002 it launched a new brand of chilled chicken “Nasha Riaba”, which started to compete successfully with the chicken products imported from the USA. Two years later, in 2004, MHP has put into operation a sunflower crushing plant, which allowed to substitute imported soya beans with sunflower seeds in the production of fodder. This guaranteed a significant reduction of the costs of production. In 2005, in order to supply the crops, necessary for the production of fodder, the MHP group incorporated a farm growing such crops as wheat, corn, and barley. In 2006, the MHP group has built the first plant in Ukraine to produce semi-finished meat products. The company launched the “Lehko!” brand of frozen convenience meat products made of poultry, beef, and pork. In 2007, the first production line of Myronivka Poultry Farm – state of the art facility built from “naught” has been put into operation. In 2009, after the launch of the second production line, Myronivka Farm has become one of the biggest poultry farm in Europe with the annual production capacity of 220 thousand tons of poultry. In 2008 the MHP group listed on the London Stock Exchange. In 2010, in the Vinnytsia region, the company began the construction of the largest chicken complex in Europe. The complex is to incorporate all stages of vertical integration business model: 1) a breeding facility, 2) a hatchery, 3) a broiler farm and a slaughter house, 4) a fodder plant, 5) a sunflower crushing plant; 6) and different infrastructure. The new complex will be two times larger than Myronivka Poultry Farm with the annual production capacity of 440 thousand tons.Unique development strategy Established just over 10 years ago, MHP is a vertically integrated company. Vertical integration minimalizes the company’s dependence on external suppliers of raw materials, consequently increasing cost efficiency. The group combines three related segments. The major segment is production of poultry and related goods: production of chilled and frozen chicken, and pre-cooked convenience food. The second segment includes grain growing operations of corn, sunflower, wheat, rape and other crops. The last but not least is the segment of other agricultural operations which covers the production of sausages, cooked meat, premium fresh beef, foie gras, and fruit. In the recent years, the company expanded its production capacity in all three sectors. Firstly, between 2006 and 2010, the production of chicken meat increased by 170% - from 133 to 360 tons per annum. The output is expected to increase by 58% between 2010 and 2015, after the first two production lines of the new poultry farm Vinnytsia Broiler will be put into operation. Secondly, the company is largely investing in land. Only during 2010, the company acquired over 100 thousand hectares of land making the MHP group an owner of appx. 300 thousand hectares of land. Thirdly, the production capacity of the company increased by 33% in 2010 and is expected to grow by at least another 30 % in 2011. At the moment the company exports about 10% of the chicken meat it produces, while 90% of meat is distributed on the domestic market. In the near future the company plans to increase the export to 15-20%. MHP enterprises which can export products have already been inspected by EU Committee and receive a certificate of compliance with EU standards. The main objective of the MHP group is to provide high quality products. The company contributes to the economical development of the Ukraine by building new production facilities. MHP focuses on the development and growth. The company values its employees and their contribution to the company. The group employs around 22 thousand people. Thanks to the high quality of its products the company was able to quickly gain the trust of the customers, which guarantees successful development and growth. The following quality and food safety standards have been introduced at the company: HACCP, ISO 22000:2005, 9001:2008. In 2010 the Marketing Media Review awarded the “Nasha Riaba” has won a nomination of “Industry’s Benchmark”. The company’s dynamic development strategy guarantees high financial results. The expected revenue for 2010 is 920 million dollars, EBITDA - 310 - 320 million dollars, EBITDA margin - 35 %. Among four chief poultry producers in Ukraine, MHP is the largest. The company’s market share in 2010 reached 50%. The main goal of the MHP group is to maintain its leading position in the sector of poultry and grain production in Ukraine and in 5 to 8 years to become Europe’s leading producer of poultry. Another important objective is further vertical integration. The company has many strategic advantages such as the use of latest technologies, stable and unique business model, skilled personnel, and the desire, ability and strengths to develop. During its 12 year long history, the main belief of MHP is that “If you want something to be done well, do it yourself.” In compliance with this belief, the MHP equips, operates and manages all its facilities. The key values on which the company is build include efficiency, quality, affordability, responsibility, market leadership, profitability, proficiency, market share. Product rangeThe “Nasha Riaba” brand was launched in 2002. Thanks to the intensive marketing campaign, by 2003 there were about 1,000 retail outlets all over the country. In 2010 the brand awareness of “Nasha Riaba” reached 97%. MHP plans to introduce new types of packaging and to include natural chicken products (without GMO, flavorings and preservatives) in order to extend the brand’s line of products. The “Druzhba Narodiv” brand includes sausages and ham products. The brand offers 90 different kinds of ham and sausages made from in-house (produced by MHP’s enterprises) raw materials. The “Baschinsky” brand includes various kinds of meat products. The brand offers cooked, smoked and semi-smoked sausages and hams: overall around 48 different products. The “Europroduct” brand offers optimal correlation of price and quality. The brand includes various types of sausages and hams. The MHP group is an innovative company. The “Lehko!” brand was introduced to the market in 2006. It includes various kinds of pre-cooked poultry, beef and pork products. The product line includes 23 products. Pre-cooked products are very popular because they allow to save time spend on preparation of meals. The “Foie-Gras” brand was launched in 2005. At the moment, MHP is the only commercial producer of goose and foie-gras in Ukraine. The product are available both chilled and frozen. MHP plans to begin exporting its goose meat products to other European countries. The “Certified Angus” brand was launched in 2004. It is a brand of fresh beef produced from specially breed Aberdeen-Angus cattle. This kind of meat is best for steaks. It is valued for its rich taste and tenderness. It is proud to be the first company in Ukraine which started industrial production of chilled chicken, offering the Ukrainian customer a domestic alternative to the imported from the USA deeply frozen chicken legs. MHP has established the first plant for production of pre-cooked food. The largest poultry farm in Europe has also been built by MHP. The company is proud of the fact that Ukrainian customers trust the quality of its products and remain loyal both to the company and its brands.
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The name of this Moldavian company encompasses the major aspects of its activity. Or-hei-Vit is the leading producer of juices, baby food and other food products in the region with sales over 25 countries. The company started its life 65 years ago in Orhei, a very beautiful agricultural place in Moldova, which formed the first part in the name of the company. The other part of the name is from a Latin word “vita”, which means “life”. And that part of the name stands for all the minerals and vitamins that are preserved and delivered to the consumers of Orhei-Vit goods. The company has a long history behind and obviously great future ahead relying on package technology innovation, careful consumer demand analysis and professional staff.The success principlesOrhei-Vit is one of the leading companies in its field, and it didn’t happen overnight. The company has been developing its products since 1945. Persistent innovation and invest-ments into the newest technologies and widening the range and quality of products have helped the company to turn it from a soviet-type plant into a successful and leading busi-ness. The success of the company is determined by meeting desires of consumers in over 25 countries. Since the major clients are the consumers of the finished products, the key success factor is to offer natural high quality products at the appropriate prices. All of the above has helped the company earn trust of the customers.A little bit of historyThe company was founded back in 1945, and since then it has been growing and adjust-ing to the current market demands. Existing company infrastructure started to form in the early 80’s, when its first European food processing line was put into operation and the aseptic department for juice storage was created. In 1994 the company became privately owned enterprise. Today Orhei-Vit is the largest Moldavian producer of juices and baby food. The company head office is allocated in the capital of Moldova which operates two regional factories, one in Orhei and another one in Causeni.Orhei-Vit’s products Orhei-Vit production is focused on two major businesses: the market of the products for final consumers and the market of 100% natural concentrated fruit juices, puree and paste. The total list of branded products includes over 120 positions. Among the finished products there are fruit and vegetable juices in Tetra-Pak cartons and glass bottles; baby food, canned vegetables, jam, tomato paste. Juices are packed from 0,2L to 2L packages. In 2010 the company launched a set of nectars in TetraPak 0,2 L and Baby Food juices and puree in 0,1L bottle. There are also new flavors introduced such as Indian mango and pomegranate. All products are certified according to the European and other international standards, including ISO-9001 and НАССР. The variety of Orhei-Vit products are targeted both at the middle (Naturalis juices) and high (Vita, Gustos juices) price segments. Naturalis was introduced in 2005 and acquired wide customers’ acknowledgement immediately due to its combination of highly tasty nectars and excellent prices. Two years later, in 2007, Orhei-Vit created another premium-class brand – Gustos exclusively offering directly squeezed fresh fruit juices. The quality of the products was verified by the awards that Orhei-Vit received (5 golden and 5 silver medals) at the international Russian and Kazakhstan exhibitions as well as at the highly acknowledged foods and drinks forums in Barcelona and Paris. The company is producing Baby Food products since 2002. This is a strategic product for Orhei-Vit which is made of only ecologically pure fruits and vegetables cultivated at Orhei-Vit own fields and orchards located far from industrial zones. Not many producers qualify for producing juices and purees for the babies as no pesticides or harmful substances can be used in cultivation process of vegetable and fruits for them. Moreover, VITA BABY products are made by the most state-of-the-art machine equipment which is a guarantee that all vitamins and nutritional substances as well as stability of taste are preserved. By offering natural baby food Orhei-Vit takes care over health of future generations. Natural semi-finished products such as apple concentrate, purees, plum and tomato pastes are highly demanded on the international market. These products are further processed by European producers in Germany and Austria for local consumers. Orhei-Vit is doing its best to combine two major ingredients in its business: ecologically clean raw materials and the latest technologies of the world’s best producers. These two are very important for the production of food rich in vitamins and minerals, which are very important for the human body. The company’s production includes processing of fruit and vegetables, producing of semi-finished products and finished products in different kinds of pack-aging. Technologies and raw materialsThe company is very proud to be very innovative in equipment. At the moment company owns equipment from European companies such as TETRA-PAK, BUCHER, UNIPECTIN, FBR-ELPO. This highly productive equipment allows the company to produce 30 mn cartons and 15 mn bottles of various juices and nectars per year. Some of the fruits and vegetables are grown on 690 hectares of owned land to provide the factory with the high quality raw materials. There is a farmer service center to provide private companies with the services in growing fruit and vegetables in Orhei region. VITA juices are made from raw material of extra quality and are a source of vitamins necessary for the human body, micro cells and other useful substances. The exotic series of VITA juices deliver energy to a body, strengthen immune and nervous systems. They are made from the high-quality raw material received after processing exotic fruits which grow in the Middle East, Asia and the Mediterranean region. Therefore, the exotic series of VITA juices preserves 100 % taste of natural fruit. The daily use of VITA juices guarantees health and vivacity for long years. Now you can see how Orhei-Vit is able to reach the high quality of its products focusing on the two major areas: the best raw materials and the best equipment and technologies. The strategic potential of the company is made up of two categories of factors. The inner ones that include some innovative exclusive technologies, licenses, unique projects, use of low-cost, but high-quality technologies, transportation networks, skilled personnel (scientists and engineers), effective trainings for personnel, motivation programs, and other resources. The outer factors cover such things as image, brands recognition, the company share on the national market as well as on the foreign ones, big and developed distribution network, contacts with goods and services suppliers, and other outer factors that make the work more efficient. One of the most important inner factors is the management professionalism.Development dynamicsThough the company controls over 30% of sales of juices and 60% of baby food in Moldova, local sales are much lower than Export sales. With the main production facilities based in Moldova the company sells its products to customers in distant countries such as the United States of America and Canada, Great Britain, Germany, Austria, Israel, Baltic countries, Georgia, Kazakhstan and Taiwan. The company is very ambitious and is focused on discovering new markets and countries. In 2010 there are first deliveries to Japan, Ghana and Iraq. The long history behind the company helps the Orhei-Vit management realize and work towards the major goals set ahead of them. These include introduction of new packaging equipment to ensure higher nutrition value, new tastes for juices and baby food, larger customer base and ecologically clean production growth. Orhei-Vit is a great example of the company that knows its past, makes use of its expe-rience and has a vision for its future. Written by Kateryna Ferdyn
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Success is achieved only by those who put into their work not only strength and intellect but also the energy of their heart. This belief had been followed by OJSC Kommunarka every single day in their work. That is how confectionary specialists from Belarus conquer the hearts of customers day by day.From 1905 till nowKommunarka is a company with a long tradition. It all started in 1905 at a small bakery which had been producing confectionary. In those days it was a rather modest business; it was known as “Rachkovsky’s Coffee House and Bakery”. In 1910 it became a “Pastry shop” and in 1914 it grew to be “Confectionary Factory George” which employed 20 people. After the civil war on the basis of that former factory “First Belarusian Confectionary Factory” was founded. In 1929 the name of the factory was changed to “Kommunarka”. The official opening took place in 1931 when the first chocolate workshop and caramel workshop started operating. It was not long after that the first dragée workshop began working as well. in the 50’s and 60’s a lot of attention was devoted to creation of new recipes for confectionary products. During those years the finest Kommunarka sweets were created, many of them became classics with which the company is associated nowadays. Such sweets are “Griliaz”, “Loved Alionka”, “Little Red Riding Hood” and “Capital”. In 2008 the company was reorganized into OJSC Kommunarka and it functions under that name at present.Products: from classics to noveltiesOJSC Kommunarka confectionary factory is the largest confectionary manufacturer in Belarus. Annually more than 25 thousand tons of various delicious products are manufactured there. Kommunarka offers a selection of more than 250 various products - chocolates, sweets, chocolate gift boxes, dragées and many more. At the moment there are five major workshops operating at the company. There are three sweets production workshops, a caramel production workshop and a chocolate production workshop. A lot of attention is devoted to creation and introduction of new products. On one hand this ensures constant interest of customers and on the other hand new products guarantee that company keeps up with constantly changing market trends. The major brands so appreciated by customers are “Truffle” chocolates which are classic chocolate sweets with light almond aroma; “Soufflé” chocolates which are light soufflés with a gentle vanilla taste covered with a light layer of chocolate; “Capital” chocolates are the ones with the liquor filling; “Little Red Riding Hood” chocolates have waffles with praline filling coated with chocolate; “Loved Alionka” chocolates contain praline filling which is cover in chocolate. “Griliaz” chocolates are made of candied roasted nuts coated with chocolate. And those are only the most famous classics. Confectionary specialists at the company do their best to develop new brands. For instance Kommunarka produces sugar free chocolate “Waistline” for those who keep fit and watch their diet. Even those with diabetes can find something for themselves among Kommunarkas products. “Diabetic Griliaz” was created especially for those customers who suffer from this malady. Kommunarka offers a great selection of chocolate which includes classic chocolate, dark chocolate, chocolate with different fillings. There are also chocolate sets to choose from. There is a variety of boxes of chocolates with different fillings. Kommunarka offers a large assortment of hard candy mixes with different tastes and fillings. But that is not all. One can get handmade chocolate masterpieces from Kommunarka. “Monte” product line was developed to satisfy most demanding customer. These products have an unforgettable taste and form. “Chocolate fantasy” line was created to meet the most extravagant needs. Kommunarka’s goal is joy of its customers. And with such a variety of products that is easy to achieve. Drink of gods for everyoneFew words should be said about Kommunarka’s Chocolate Bar where one can have a tasty cup of hot chocolate. As a matter of fact this bar is unique for Belarus because of the exceptional way in which the hot chocolate is made. The basis of the product is grated cocoa. It is the only cocoa based drink in the country free of artificial ingredients. Such hot chocolate is a real drink of gods. What is more hot chocolate has many positive effects on the wellbeing as it contains vitamins and minerals necessary for the good condition of the human body. So instead of taking pills one can visit the chocolate bar and enjoy a delicious healthy cup of hot chocolate.Best quality guaranteedThese days the companies that are striving to be successful center their attention on quality. Of course to achieve the highest quality is also Kommunarka’s goal. In production of all the confectionary only the best high-quality natural materials are used. The processing of cocoa beans is done at the factory, which guarantees thorough control of quality of all products. Certified quality management system is implemented at the enterprise, it complies with STB ISO 9001-2001 standards and НАССР system. Kommunarka also has implemented a certified eco-management system which complies with international standards STB ISO 9001-2009, DIN EN ISO 9001-2000, STB 1470-2004. The system allows complete compliance with the ecological policy, compliance with eco-regulations, as well as lowering the negative impact on the environment. In 2009 the company received labeling certification. Kommunarka’s confectionary is loved and valued not only in Belarus. About 30 per cent of the manufactured goods are exported to many countries, among others USA, Russia, Germany, Switzerland, Estonia, Georgia, Azerbaijan, and Israel. The company is eager to establish working relationships with new partners at home and abroad. Something to be proud of The quality of the goods are estimated (appreciate, value) not only by Belarus and the foreign countries. The company received numerous domestic and international certificates of conformance. The fact that Kommunarka’s products received many awards at various trade shows around the globe once again confirms the high quality of the goods. Also participation in the trade shows enables the company to find new partners and expand export. The company’s specialists take part in specialized confectionary expositions in Moscow, Riga, Chicago, Koln and other locations.New technologies for better resultsTo achieve even better results Kommunarka introduces new technological solutions. Since the beginning of 2004 a new chocolate production line was launched. It is used in production of “Sweet dance” confectionary. The distinctive feature of the production line is “One Shot” filling technology. Its implementation had a positive influence on quality of the sweets and it also lowered the costs of production. Kommunarka is implementing new pre-packing and packaging technologies. Thanks to that Kommunarka develops innovative packages from modern materials. The company acquired a new “Monro” packaging machine. It is used to package sweets, caramels and dragées. Flow-pack technology is also used for packaging of candy. Kommumarka’s specialists constantly work on design of the packaging; they create very original packaging which is both useful and attractive for the customers. In the upcoming years the company will continue its innovation policy. There are plans to implement new technological solutions, widen product assortment, and expand export. Written by Elena Rozhko
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Spanish royalty drank it hot, flavored with sugar and honey. It could be pure, with cocoa solids and cocoa butter in varying proportions. It could be dark, white or it may have a milky taste. What is it? Of course chocolate. Spanish invaders learned about cocoa from the Aztecs in the 1500s and brought it to Europe. Thus, Spain was a cradle of European chocolate tradition. By production and sale of chocolate and cocoa products, Natra S.A., Spain-based multinational holding company, has been continuing this tradition. The company is principally engaged in the production, distribution and sale of cocoa derivatives and chocolate products, such as cocoa mass, butter and powder and chocolate coating; industrial and organic range of chocolates; chocolate bars, tablets and spreads and seasonal products. The company’s name may not be familiar to those not involved in the food industry, mainly because Natra is one of the leading suppliers of chocolate products to the private label brand across Europe, being their clients around 25 of the 30 largest European retailers. Its products are also present in 60 countries worldwide.From cocoa bean to chocolate pleasureNatra S.A. covers the complete value chain for the cocoa and chocolate industry. Natra’s origins date back to the 1940s, when three chemists from Valencia (Spain) started extracting theobromine (alkaloid with vasodilating properties) from the cocoa bean. As the business prospered, the company’s founders decided to start using the raw material utilized in the extraction process to produce cocoa derivatives (coca mass, powder and butter and chocolate coating). However, the most significant milestone in the history of Natra was probably the decision to transform a company focused on a B2B activity ( cocoa derivatives for the food industry), into a final product company and, even more, focus on the private label brand distribution in the whole Europe. For this, in 2004 Natra began a process of internationalization through the acquisition of several companies in Europe, specialising in chocolate products such as, chocolate bars, chocolate tablets, Belgian specialities and chocolate creams , which has enabled it to consolidate today as one of the leading suppliers to the private label brand in the European market. Chocolate specialist Natra, which is headquartered in Spain, and has production facilities in Spain (2), Belgium (2) and France (1), not only has 95% of its production going towards private label, but is also boosted by the fact that chocolate consumption is constantly increasing. Natra’s force is a diversified portfolio of products and technological capabilities to provide their customers with innovative products. Natra is the joint leader in Europe for private brand chocolate bar sales, and has reached this position thanks to its extensive range of products, formats and flavors. Within the chocolate bar range, the miniature bars are particularly successful: they are small format bars presented in boxes or flow wrapped. Natra’s comprehensive control process guarantees quality in every area from the supply and processing of raw material to the production and commercialization of the final product. The geographical expansionHaving produced hundred tons of chocolate per year, the company constantly maintains its focus on new opportunities to grow even despite the ongoing recession. The company’s main middle-term objective is to maintain a stable position in the European market while taking advantage of the leading retaliers move to new markets as the USA, Canada or China, where the company already has its own sales offices. In their industry, customers look for a product that meets their needs in different geographic markets. For this reason, components such as continuous innovation, reliability of service, appropriate cost and commercial credibility help Natra to respond to requirements of their customers. They strongly believe that those features have allowed them to get a good position, both with large retailers and industrial clients around the world. In most cases, they have been building strong relationships over the years. New horizonsThe process of globalization takes different forms and proceeds unevenly along many fronts. The chocolate industry as a part of the food industry has undergone profound changes in recent years. While creating business plans, many companies have to adapt to the new reality, and take into account that they should prepare their products to the needs of different markets. What is more the ability to further geographical expansion of business to areas of high commercial interest will be a key in the coming years. Natra is ready for it and already has targeted the early stages of this process. Their desire is to be a leading and continuously growing international food company. Through efficient growth and a process of international expansion, Natra aspire to establish themselves in strategic geographical points to enable the development of their target markets. They want to stand out as an innovative provider of excellent products to their clients, profitability to their shareholders and professional development opportunities to their staff. A customer orientated company- Natra in permanent searching for innovation in business processes based on an efficient and highly skilled human capital are certainly elements of support for this, where the company continues to work towards its excellence. There is around 1,500 professionals who are currently working for Natra Group, 1340 of them are directly related to the business of cocoa and chocolate. Additionally, Natra has also expanded their multinational project through their 46% stake in Natraceutical, a company also quoted in the Spanish Stock Exchange, with an international view in the nutritional supplements industry and the natural and functional ingredients for the food and pharma sectors. Natraceutical is a reference in the research and development of natural functional ingredients, active elements and nutritional supplements for the food, pharmaceutical and cosmetics industry. The company directs its industrial activity through Laboratoires Forté Pharma, which specializes in nutritional supplements in the fields of health, beauty and weight control and which it sells exclusively in pharmacies and drugstores in Europe, as well as through its shareholding in the quoted French company Naturex. A wide range of productsNatra’s five production centers work permanently to offer retailers one of the widest portfolios of cocoa and chocolate products available in Europe aimed to cover their needs in private label products. In addition consumers are increasingly looking to boost their health in different ways and Natra’s wish to offer immediate response to consumption demands has even led the company, to develop its first range of functional chocolate bars for the private label. Quality and Customer Service - their potentialAdmittedly, product quality and customer service are priorities for Natra- all their business is based on that. The quality policy is strictly governed by the quality manual of each of their business units and, of course, responds to the ever- increasing international requirements in that area. But the quality policy in the broadest sense goes far beyond and arguably covers all the behaviors of the company. Natra Customers perceive a style and way of working which is a result of this policy of quality, so they have communicated on several occasions. Even in the many aspects of human relationships that are difficult to objectify, the result is there. It is noteworthy that the certification of fair trade and organic produce is available to Natra today. What is really important several months ago Natra has joined the international organization UTZ that aim is to promote responsible production and sale with society and the environment. Written by Katarzyna Olszowska
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There are few things more associated with Spain than its olive oil. This is understandable, as Spain is the world’s number one olive cultivator. Regardless of the quantity of said olives – the variety and standard are utterly superb and that’s what makes the Spanish extra virgin olive oil a definite leader among its competition. Canoliva, Antonio Cano e Hijos, S.A., one of the Spanish most resilient olive producers, invited us to take a closer look at the land of olives and olive oil.Brief history of the companyThe company was founded in 1968 in the area of Luque – a small Spanish town halfway between Cordoba and Granada, in the famous Spanish country of Andalucia. The company beginnings are quite interesting; Mr. Antonio Cano started to produce olive oil from his and his neighbors’ olives during hard times for Spanish agriculture at the end of the sixties. His target was to obtain only the best quality of the products by patiently choosing the best olives and carefully processing them with closest attention to detail. The same guidelines were followed for 42 years of the company history. The current position as one of the major players in the Spanish olive market and high volumes of export sales prove that the firm has chosen the right direction. In 1988 Canoliva changed it’s structure a bit, so that the family of the founder were incorporated in the management process. Thus the company became Antonio Cano e Hijos, S.A. and it remains a family business up till today.The liquid goldIt was ancient Greek Homer, who first described olive oil as “the liquid gold”. Indeed, it seems that there are only advantages coming from involving it in your daily diet. Olive oil is the recommended fat for almost everyone. This is due to the high levels of monounsaturated fats present in the olive oil, which reduce the risk of coronary heart disease. That is however not the only reason why olive oil is gaining more and more popularity each and every year. One can also benefit from replacing traditional saturated fats with olive oil as it’s been proven that it’s also a very good cholesterol regulator. Plus, it’s tastes great.Different grades of olive oilBut one can easily be fooled by olive oil producers as there are many different grades of the liquid and each one offers different levels of oleic acid. An intergovernmental organization has been brought to life to prevent olive oil adulteration. The International Olive Oil Council consists of 23 member states and is based in Madrid. It’s the organization responsible for creating a classification and grading system, which currently is used in all of its member countries. The lowest grade a bottle of oil can get is refined olive oil, made from virgin olive oils with a high acidity level. Then, there are olive oil and pure olive oil, which in general are a blend of virgin oil and refined one, and usually lacks a great taste. Next, there is virgin oil with acidity less than 2%. Finally, the very best of olive oils is the extra-virgin olive oil, with the acidity less than 0,8% and an exceptional taste. Canoliva is proud to be producing only the finest extra-virgin olive oils. Note that these regulations only apply for 23 countires – members of the International Olive Oil Council. Some important markets are being flooded with olive oil labeled as extra-virgin with no basis for that grade whatsoever. For instance, United States of America, number four olive oil consumer worldwide is a victim of such fraud.Canoliva – among the richest tastesOlive Oil produced by Canoliva is always of the best quality but is also adjusted to match the Customer’s needs. Thus, the company distinguished three various brands of olive oil, just for domestic purposes. The first one is Canoliva, named after the company was the first brand to hit the markets. It’s one of the first olives processed every season as it’s made between the 20th of October and the 20th of November. Its acidity is estimated at less than 0,3%. Then there is El Molino, an olive oil of a slightly fruity taste and acidity less than 0,6%. Biocano on the other hand is made from organic farming and consists also subtle tones of green almonds and apple. Its acidity does not exceed 0,3%. The latest addition to the impressive portfolio of the company is LA Organic, another organic line developed with some regional associates, as well as with Philippe Starck, a worldwide known designer and Michell Roland, a famous wine expert. This sophisticated, top-quality line is designed for the choosiest gourmet cuisine lovers.How does one make an olive oil?To fully understand total devotion to quality presented at Canoliva’s factory one must comprehend the production process of olive oil. First, the producer has to obtain the olives. In Spain, the harvesting period usually takes plase around November. Traditionally the harvesting is done by hitting the olive tree with long sticks. The olives fall down onto nets spread on the ground beneath the tree. Nowadays it’s more common to do that process by mechanical vibrations. The olives are transported to a factory as fast as possible. There the leaves are removed, the fruits are washed and ground into a paste. The paste is later being separated from the liquid, which consists of olive oil and juice. This process was traditionally done with a mechanical press, but now it’s more popular to use a centrifuge. It takes approximately an hour for the oil and the juice to separate, but some processing plants use additional, vertical centrifuge to speed up the process.The production process at the facilityAntonio Cano has a large number of olive suppliers in the area of Sierra Subbetica, mountain national park near Cordoba. These lands have been famous for years for its olive plantations. People at Canoliva are known to be very choosy when it comes to choosing its suppliers, picking only the best harvesters of such subspecies as picuda, hojiblanca, picual or lechin. These best olives available come from five different places in Andalucia and are transported to a strategically placed processing facility near Luque. There, the olive oil is being made with a state of the art equipment and top notch personnel. The capacity of the production process equals 650 tones of olives per diem, which produces 120 tones of olive oil. On average, the company produces 6 thousands tones of extra virgin olive oil annualy.Certifications and awardsCanoliva is also famous for its ecological approach to production. Its processing facility is 100% environmental friendly, while a significant percentage of produced olive oil is labeled as ecological. This resulted in receiving an ISO:14001 certification for environmental friendly approach to business. This is however not the only certification that the company can be proud of. Granted by the prestigious Bureau Veritas, an ISO:9001 has been received as an acknowledgement for the firm’s total devotion to quality. Canoliva has also obtained the BRC / IFS Certification, which guarantees the production procedure of its Ectra Virgin Olive Oils. Among numerous awards that can be found in the enterprise’s collection one may find interesting those awarded by the Ministry of Agriculture; Canoliva was named the Best Alimentary Company of Spain in 2002 and Best Organic Producer of Spain in 2005. Not to mention numerous olive oil festivals awards. Reasons of successThis enormous success couldn’t be possible if it wasn’t for the company’s total attention to Customers’ needs. According to Canoliva’s philosophy – the Customer is always closest to the market. As a matter of fact, he creates the market, hence the firm’s offer must always be adjusted to what he demands. This model has been pursued for years and may very well be one of the reasons why in such difficult times as these Canoliva is constantly increasing its sales volume. These days new challenges rise for every company – for Antonio Cano and his sons it is to find their place on new, emerging markets such as China or South America. But the core of their business is to convince the people that olive oil is indeed the liquid gold, both healthy and rich in taste. Written by Łukasz Światowiec
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The Belarussian town of Grodno, where JSC Grodno meat-packing plant is located, has been historically connected with meat-packing industry. In XVI century, when Grodno was ruled by Rzeczpospolita and governor Staefan Batory, Grodno first became famous for its gastronomic traditions. During the years of his government Grodno castle became the favorite residence of the monarch, and the town itself became political, social-economical, and religious centre of the country. In Batory army representatives of many nations like Poles, Lithuanians, Byelorussians, Germans, Hungarians served. He gathered the best butchers in his castle, as each military unit preparing for a campaign cooked lots of meat dishes and each tried to be better than the other. On the Batory’s military board as well at a feast at the castle a great number of sausages and delicacies was served up, so Grodno butchers had a chance to permanently improve their skills. As a result Grodno became a European center of meat gastronomy culture. Over the centuries these traditions were kept. The confirmation of that are meat products of the Grodno meat-packing plant. Grodno meat-packing plant was founded in 1911, when according to Grodno Council Decree a cattle slaughter-house was built. It was not equipped - the cattle processing was hand-made. About thirty heads of cattle were slaughtered and processed per day, six workers were occupied at the slaughter-house. In 1939 after liberation of Western Belarus the Grodno meat-packing plant operated at the base of this slaughter-house. In 1941 Grodno was timely occupied by fascist Germany. But in 1945 the Meat-packing Plant was reconstructed and began producing 2000 kg of meat and 200 kg of sausage products per day, while forty four workers were employed by the enterprise. In 1949 mechanization of the meat products processing began, e.g. a fridge was built. In 1953 a sausage shop was constructed at the territory of the Meat-packing Plant with 3 tons per shift capacity. In 1959 the enlargement of the fridge was finished for the total capacity of 330 tons for simultaneous meat products storage. Still, to meet the growing demand, in 1970 construction of a new plant outside the town was started. The total area of the enterprise became 10.6 hectare. In 1972 a new Meat-packing Plant with 63 tons capacity per shift was put into operation. JSC Grodno meat-packing plant has been working successfully since 1972 and during its 37-years history has obtained the reputation of a reliable partner and a leader of the branch. In 1972 834 tons of meat of all kinds and by-products of the 1st category, 206 tons of sausage products, 119.5 tons of meat half-finished products, including ravioli were processed per month. Initially the number of workers at the enterprise amounted to 412, comparing with 1200 people nowadays.Recent InvestmentsGrodno meat-packing plant capacity was constantly increased, as well as technical re-equipment was held. A number of investment projects was successfully realized at the plant. For example, in 2001 a boiler-room, produced by an Austrian company Berch Laska, was put into operation, so the plant has now its own autonomous central heating system. In 2002 the reconstruction of the heat treatment bay at the sausage-prepare shop was held, the package-washing shop was reconstructed and equipped. According to the Processing industry of the agroindustrial complex developing program for 2003-2004 approved with Decree of the Council of Ministers of the Republic of Belarus JSC Grodno meat-packing plant was put on the investment projects list for 2003-2004. The plant has met all the requirements stipulated by the Program. As a result the company made a range of important investments which resulted in production output increase, quality improvement, new working places, better working conditions, advance of technological and sanitary standards and - what is very important - self cost of production was reduced. Under the mentioned plan the following investments were made: the line for pigs in skin processing by SCHULTE (Germany) with 180 heads per hour capacity was installed - which helped increase labor productivity of skin pig processing by 30%; then reconstruction of the production fridge and compressing shop was held, which resulted in using modern technologies for thermal treatment of meat and meat products, improvement of working conditions for staff; besides a new certified industrial laboratory and accommodation spaces for workers were built, canteen was reconstructed and new equipment installed; finally, a new line for cattle slaughter by Dutch company NAVI was put into operation with its capacity of 60 heads per hour. Grodno meat-packing plant can be proud of its production monthly capacity, which in year 2009 was the following: meat of all kinds and by-products of the 1st category - 2 000 tons; sausage products processing - 2 000 tons; meat half-finished products including ravioli - 500 tons.Scope of ActivityJSC Grodno meat-packing plant produces and offers its buyers more than 450 kind of products: sausages, frankfurters, pastes, semi-finished products, pork and beef meat. The Plant offers it products in different kinds of vacuum and gaseous packing, pre-packing, with and without slicing. Each year 15-20 new items are added to the company product range. In addition to the main activity Grodno Plant reconstructs its own Porechanka agricultural enterprise. The farm’s territory includes 2 000 hectares, 600 hectares of which is plough-land. The rest of the territory are rivers, lakes, meadows and forests. On the territory of 150 hectares of forestry and swampy soils JSC Grodno meat-packing plant plans to cultivate blueberries. JSC Grodno also develops agritourism. In 2001 construction of a agritouristic complex began and was finished in 2009. Garadzenski Maentak „Karobchyzy”, which is situated 12 km away from Grodno, is made like 19-century landlord’s country estate. Garadzenski maentak Karobchyzy is not just an entertaining complex; it is a bright example of Belarussian architecture. At the territory of 16 hectares with wonderful natural landscape, large and small ponds, there are forests inhabited by wild animals. There is a stable for horses and ponies of different kinds, a stage for 150 seats, a restaurant as well as cages with exotic birds.PartnersThe plant’s success would not be possible without reliable partners. JSC Grodno cooperates closely with agricultural enterprises of Grodno region, materials and equipment suppliers. The most important partners for JSC Grodno are Republican retail chains which help the plant effectively determine product range. The plant cooperates with many foreign partners, too. For example, Polish company supplies food adjuncts Wiberg, skin, salted pork bacon. JSC Grodno supplies the Polish company with cattle slaughter products. The line for cattle slaughter is equipped by a Holland company Navi. The assistance at searching, selection and integration of the equipment was rendered by an engineering company Schulte. The company Berch Laska (Vienna, Austria) supplies components and main data modes for the equipment used within the production. For many years JSC Grodno meat-packing plant has been successfully cooperating with German producer of mixtures, adjuncts and concentrates - Shridde. In its turn the plant supplies horn and hoof raw materials to Germany, endocrine-enzymatic raws to Spain, boneless beef to Iran. The main goal for the plant nowadays is not a one-time sale, but stable on-going and mutually beneficial cooperation with its partners. JSC Grodno meat-packing plant is declared to be the winner of the republican competition „The best exporter of the years – 2008” at the Food industry category. Despite unfavorable market conditions the Meat-packing Plant was able not only to hold but even double export volumes, exporting meat products to Russia, the EU countries and Iran for the total amount of $ 34 mn (comparing to $ 16 mn in 2007). Export is considered to be a priority for the plant. Export sales share increased by 25%, which proves high quality of products, management and marketing policy effectiveness. Entering foreign markets was possible due to international certification. Since 2003 Grodno meat-packing plant has been working according to the international standards ISO 9001-2001 and ISO 9001-2000. Besides the plant was the first company in the industry to obtain certification according to the Quality management and food products safety System on the base of NASSP principles. In November 2006 the Environmental Management System Certificate according to STB ISO 14001-2006 requirements was received. Quality of JSC Grodno was highly appreciated at many contests. For example, during international contest „Choice of the year 2006” Grodno plant was the winner in „Cooked sausage products nr 1” category. In 2008 Grodno meat-packing plant received the „The Best Product of 2008” diploma. In 2008 the plant won the award of „The Best Belarussian Products on Russian Market 2008” in Grocery products category. Throughout 2006-2010 years JSC Meat-packing Plant participated in competitions in Belarus, Russian Federation, Poland, Lithuania, Germany and other countries. Still, according to General Director OF JSC Grodno, success on domestic and foreign markets is determined first of all not by a large number of awards and international certification, but by unique taste of JSC Grodno products, determined by use of natural products, exclusive receipts, professionalism, skills and responsibility of each of the plant worker. Written by Kateryna Ferdyn
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There are many things to be associated with Spain. For some it would be corrida, for dance lovers it would obviously be flamenco and for many of us pleasure seekers - white sandy beaches. For gourmet cuisine lovers however, the first thing that comes to mind must be – apart from top quality Spanish wine – world class charcuterie and meat. Spanish jamon is famous around the world for its dryness and exquisite taste. And the hero of our today’s reading – a Spanish company named Carnicas Serrano (the Serrano Meat) is adding its part to the legend being one of the major meat and charcuterie producers in Spain.What should Spain be proud of?There are many world class meats that take its origins from Spain – there’s chorizo, a dry, usually spicy sausage made from pork, paprika and various spices. There’s jamon iberico – dry ham made from iberian pig. And there’s also the famous jamon serrano – literally translated as the mountain ham is called that way due to the long process of drying that takes place mostly in drying sheds build at higher elevation. It is easy to understand that when Blas Serrano Castelar was starting a business back in 1959 he decided to go in the meat industry. His name could not be merely a coincidence. It seems that it was meant to be.A brief history of the companyThe company has more than 50 years of tradition but it has come a long way from the time in 1959 when Blas Serrano Castelar with his wife and two children opened a small factory in the area of 150 square meters in Valencia. It took them just 15 years to emerge from their original headquarters and move to industrial zone Fuente del Jarro in Paterna, 15 kilometers outside Valencia. These new facilities had 4 thousand square meters and have been shortly filled with top notch equipment needed to fully utilize its area. During the following years the company several times felt the need for further expansion. By 1991 the acreage of the company was 11 thousand square meters – Carnicas Serrano also opened a network of own branches around the country. It also became the first meat company in the Valencia Community to gain an ability to export its goods outside of the European Union, with Russia as its main target.Spanish charcuterie around the worldIndeed, the international focus is playing a major part in the firm’s activity. Currently more than 20 per cent of the sales revenue is generated by the foreign market. Serrano is a very strong brand in the European markets, as it is associated with what’s best about Spanish meat – the highest quality and an unrepeatable taste. In fact, most of the products that go abroad are the most typical Spanish charcuterie – it’s ham and its sausage – chorizo. Lately, in 2007, the company launched a series of products called TapaSpain, designed and marketed specifically for European customers. These products have been a great success for the firm on some major European markets, such as Germany, France and Great Britain, just to name a few. But one would be wrong thinking that only Europeans are fond of Spanish cuisine. As a matter of fact, Carnicas Serrano was the first Spanish meat company to establish a cooperation with Cuba to serve as a catering supplier to all supermarkets and hotel chains.Adjusting to market’s needsWhen asked about its key customers, the firm avoids straight and easy answers. Indeed it seems that there is a vast duality between the end consumer who makes a final decision to buy the company’s product, and supply chains that ensure the aforementioned customer has the opportunity to buy them. The people at Carnicas Serrano explain – both group are equally important and both are treated the same way – they are being listened to very carefully. Carnicas Serrano is an innovative enterprise and is always trying to change its offer to match the demand of the market. The company is extremely proud of its R&D department that is constantly working on developing new products, which must instantly address the needs of the customers.A variety of productsCurrently there are several major groups of products available on the market. The most important one still seems to be the mountain ham, jamon serrano, which is available both in slices and as a complete bone-in ham. Then there is a whole variety of Spanish typical sausages, with chorizo being the most known of them. The company also offers a ‘one minute and ready’ products, mostly pork fillets in many different flavors. Last but not least, one can also find interest in sandwich-ready meats, offered in a variety of types and flavors. A different look can also be made at the company’s offer. There are products that are mostly traditional – like jamon serrano and chorizo. There is an innovative line of sandwich-ready products mixing fish and meat flavor. Finally there is a line of products called Sabrosanos – it’s one of the most successful lines found in the offer. It’s goal is to offer traditional products, but with more focus on the health aspect. Traditional Spanish meat like hamburgers, pork sausage or blood sausage are not the healthiest, to say the least. Carnicas Serrano was looking for a solution that would keep the exquisite taste but alter the nutrition in these products. The answer came with Sabrosanos, which offers the same products yet with less fat and less calories. The company was awarded a NAOS prize from Spanish Ministry of Health – it’s a prize awarded to companies whose action help promote healthy lifestyle and fight obesity among the society.Constant devotion to qualityCarnicas Serrano started out as a family business and each year has been steadily increasing its payroll. Nowadays the company employs more than 250 people and said increase doesn’t seem to stop any time soon. Any of these employees is given perfect conditions to develop their skills as the company have recently implemented a Total Quality Management plan in order to maximize the efficiency of its internal processes and guarantee the best quality of customer service. On the other hand, Carnicas Serrano is constantly working on improving its infrastructure and equipment. In 1999, the company installed the so called ‘White Rooms’ in its production line. These ‘White Rooms’ received its name because of perfect hygiene conditions they offer. But by then the firm’s devotion to quality and high hygiene standards has been already recognized, as Carnicas Serrano has been awarded an ISO:9002 certificate in 1997. The company was the first meat producer in the Valencia Community to receive said certificate.Jamon in the time of crisisThe business model of the company can be described as a resultant of four variables. First, we have the health aspect and people who are seeking traditional tastes with less fat and more nutrition. There are traditional customers, concerned more with the taste, their pleasure an their well-being. On the other hand there are customers looking for comfort and convenience – for these customers the food must be - above all - easy to prepare. And finally there’s a fourth variable, price, which is gaining more attention nowadays because of the crisis. The offer of Carnicas Serrano must be diversified enough to satisfy the needs of all groups of customers. Fortunately, the food industry wasn’t that much affected by the crisis, as compared to other sectors of economy. This leads us to believe that the people working at Carnicas Serrano shouldn’t worry about their future. People have been enjoying traditional Spanish meat and charcuterie for ages now and some flavors are never out of date. It’s a good thing that nowadays we can benefit from the existence of such companies as Carnicas Serrano and enjoy a delicious piece of jamon serrano in our own countries. Although, it seems that it tastes best accompanied by a dish of olives and a glass of dry wine, on some sea view terrace bathed in Spanish red hot sun. Written by Łukasz Światowiec
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The company Aceites Abril S.L. (Ltd.) is one of the leading companies on the market of olive oil production in Spain. Behind the production of every bottle of oil there is a highly skilled team of more than 50 workers, who insure that all products of Aceites Abril adhere to the highest standard of safety and quality.History of the companyThe company Aceites Abril S.L. has a long history and tradition which dates back to 1962 – the year of its foundation in Mora de Toledo (the region of La Mancha, Spain) by Manuel Gómez. At first the company operated under the name of “Pérez Delgado” and was focused on wholsale. Its activity was based on two stone press mills used to extract extra virgin olive oil, which was then bottled and distributed from the bottling plant in Ourense. In 1994 the factory was moved to the industrial area of San Cibrao das Viñas in Ourense and then it was expanded several times. Nowadays it covers the area of more than 7.000 square metres with warehouses equipped with the most modern technology to develop the procedure of bottling and selling oils. Currently, the next generation – the children of the foundator Manuel Gómez – are developing the enterprise, which has managed to spread the net of customers to more than 20 countries. Now it is a company run by three brothers and everyone is responsible for different area.Industrial activityNowadays, 40 % of Aceites Abril´s production is dedicated to the market of exportation. The enterprise maintains commercial relations in five continents. Its products are present during the most important international fairs as APAS (in Brasil), Gulfood (in Dubai), Foodex (in Japan), Anuga (in Germany), IFE (in London), Sial 2010 (in Paris) and Alimentaria (in Barcelona).Products range and packagingSince the beginning of company’s activity on the market, its flagship product has always been the extra virgin olive oil with a fruity flavour, particularly appreciated to season different dishes. It is worth noticing that Aceites Abril S.L. offers a wide range of extra virgin olive oil, pomace oil, sunflower oil, vegetable oil and special fried oil. The olive oil offered by Aceites Abril S.L. is made of special varieties of olives, which are: hojiblanca, picual, arbequina and cornicabra. Due to this fact olive oils of Aceites Abril S.L. have a distinct fruity flavour, particularly appreciated by its customers. The packaging also plays an important role in this industry. Aceites Abril S. L. distributes oil in different types of packaging: glass bottles in 250, 500, 750 ml, 1l and in plastic 1, 2, 3 and 5 litres, as well as in tins of 4 and 5 liters (mainly for foreign markets). At present the most important products in company’s offer are: ecological extra virgin olive oil as well as monovarietal oils, which have been launched recently, having in mind particularly demanding customers. The company has elaborated few different product lines, which offer a great variety of oils, which are: - extra virgin olive oil: pure oil, which undergoes only necessary treatment of washing, decantation, centrifugation or filtration. This olive oil is the finest, has the most intense flavour, and the best quality. The grade of acidity does not exceed of 0´5º.- olive oil: a caombination of refined olive oil with virgin olive oil (with two different flavours: pure and mild).- organic extra virgin olive oil: produced in coherence with requirements of ecological agriculture. This type of oil never exceed 0,4 degrees of acidity.- pomace oil: obtained by refining crude olive-pomace oil.- sunflower oil: obtained of the plant´s pipes.- vegetable oil- special oil to fry: a type of oil destinated for cooking. Aceites Abril S.L. is also dedicated to the bottling marketing and the sale of bottled and bulk edible oils. The process begins with the reception of the oil, which is analysed in the laboratory of quality control. The oil is bottled using the most modern machinery available, composing of seven bottling lines: six in PET-plastic formats and one in glass. The company also distributes and sells bulk oils in various container formats.Strategy of the companyThe strategy of Aceites Abril S.L. is aimed on providing high quality, which can be obtained by guaranteeing security of alimentary products. Another key factor of the company’s policy is a personalised service. The enterprise has opened the National and International Commercial Department, which maintains continuous contacts with customers which permits to discover customers’ needs and expectations towards the market. On the other hand, it passes all information related to market research to every company’s department in order to implement ably specific solutions expected by the customers. The mission of Aceites Abril S.L. consists in integrated policy of quality, environmental protection and alimentary security. It is based on two main elements, which are: the constant improvement of efficiency of quality system and environmental protection as well as compromises to provide customer’s satisfaction. During last years new companies have been incorporated in order to reinforce exportation department which maintains close relations with every client in order to recognise his needs. The important strategy is also to maintain a direct post-sale service in order to be always close to the customer.Key reasons of successThe most important factor of success of Aceites Abril is the fact that it provides the customers with a well-designed product, able to be competitive on the international market. The company’s strategy leading to success is selling many products with a low margin. The company managed to gain customers’ confidence, confirmed by two certificates ISO 9001:2000 and Medioambiental ISO 14001:2004 obtained in 2006. Recently, in response to the needs of the market, the enterprise has managed to obtain other certificates of quality: IFS (the French one) and BRC (the British one). Aceites Abril S.L. is appreciated because of its tradition of family-run company, with a well established position on the market for more than 50 years.Current situation and environmental policyThe crisis didn’t influence the company’s economical situation in the same way as other enterprises, however it had to cut down margins on prices. During the crisis the private brands of distributors develop their position, which force others to reduce prices in order to be competitive on the market. It should be emphasised that an important part of the company’s policy is a respect towards environment. Aceites Abril S.L. thinks that this is a key factor for every firm in order to survive. Taking in consideration these principles, the company took some steps planning to prevent and reduce contamination as well as to promote recycling. Future plansAmong many other plans for fututre, the one is to make Galician olive grove reappear. It has been planned very carefully for a long time. In January 2011 first olives will be picked, and the first harvest will be in 2011 in the area of 25 hectares planted by Aceites Abril few years ago in Paderne, Barbadás, Petín y Verín. The company’s interest in this type of production is due to Portuguese producers who called one type of olives “Galician” and from that moment some research related to their origin and evolutions was made. As a result olives from the variety called “arbequina” were planted in 2006 in the area of Paderne. Being competitve on the marketThe aim of the company Aceites Abril is to improve constantly their products already during the phase of design, which should be adopted to the taste of people from different countries. Before exportation the company always examines alimentary habits and adopts labels and packaging to them. For instance, for Japanese market the company designed a specific label, and currently it is working on a new gourmet line, designed for consumers which put their attention to the esthetics. Moreover, the enterprise has its own group of tasters working hard on choosing the best fruity oils for exportation. Development on the international market According to the expectations, the company’s growth will by increasing with the rhythm of 14%. Aceites Abril S.L. can be regarded as a partner able to collaborate efficiently on the international market with all the companies which sell olive oil on the local markets. Aceits Abril S.L. is a strong enterprise, having the international caracter, directed towards a customer and his needs. It is a company formed by young people, which are highly qualified and strongly motivated employees. In the commercial department work people of different nationalities with international professional experience. That is the reason why they can perfectly understand different cultural and national backgrounds, which help them to design the best service to the customers. Summarising it can be stated that Aceites Abril S.L. is the enterprise which invests in modernisation and improvement of alimentary security, obtaining the highest marks in certificates. It is spreading in the world basing on the standards of quality, which is a basis of modern industrial management and production. Written by Berenika Wilczyńska
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Nature, craftsmanship, and tradition combine to create the top quality products of the Italian manufacturer of extra virgin olive oil. Monini, established in the twenties of the previous century, enjoys prosperity and growth up until recently, and that – with excellent prospects for the future. The beginningIt was 1920 when Zefferino Monini, building on his organizational talents and horticultural knowledge of olives, the fruit he particularly liked, started his production of extra virgin olive oil. From the very beginning, he was committed to obtaining the top quality product. The area of Spoleto, located at the very heart of Umbria, one of the regions whose history had most frequently been associated with olive oil, with its hills abundantly grown by olive orchards, was the most suitable area from which to obtain olive oil of intense, even though balanced flavour. Monini was convinced that the key to success would lie in investing not only his resources, but also his interests and efforts, exclusively in extra virgin olive oil. At that time this product was less commonly known, as the majority of Italians would only use olive oil. The freshly squeezed olive juice is a product which embodies three leading ideas of the company’s strategy: respect for nature, craftsmanship, and tradition. Briefly, quality determines and motivates the right kind of strategy. This means that each product by Monini must be flawless when it comes to quality. Only in this way can the expectations of consumers be met. And only in this way can the company maintain credibility and succeed in its efforts to introduce to even broader groups of consumers extra virgin olive oil as an olive oil marked by considerable quality. This is what, in the course of time, has proved the most beneficial strategy.Design and organizationToday Monini is a leading manufacturer at the market. Much emphasis is put on the innovation of technology and industrial organization. At the same time, a vast range of products issued on the market are recognized as products with the best tradition, being made of the top quality ingredients. Undoubtedly, what makes the company unique is the attention it pays and the efforts it puts into selecting the supreme quality extra virgin olive oil obtained from diverse areas of both national and international production. In order to complete the picture with facts and figures, it should be noted that, in Italy and around the world, Monini sells ca. 30 million liters of olive oil per year, with extra virgin olive oil substantially adding to the quantity. The company employs 105 people in Italy and 15 people in its foreign branches. The overall yearly turnover amounts to ca. € 127 million. During the year 2009 Monini made a number of decisions with a view to diversifying its range of products. Thus, apart from the traditional products sustaining the core business, the company launched several novelties which are highly valued by consumers, among which products such as, lemon juice, D.O.P. ( P.D.O ) olives , new vinegars range, tapenades and sauces play the key role. The research and development department has also recently dedicated internal resources to quality control in that it has increased the number of in-depth chemical and sensory analyses. In order to improve the analyses, the company has introduced laboratory facilities with new adjustments which allow to carry out more sophisticated analyses in a much shorter time span. New and more efficient equipment has been set up at the packaging lines as well. The company attaches much importance to quality control. For many years, Monini has been developing a very rigorous system of internal controlling and the company’s achievements in this field are confirmed by recognized quality certificates it received, such as ISO 9001, IFS, BRC, HACCP, and OHSAS 18001. Introducing the system of quality control has allowed to significantly eliminate incompatibilities and reduce complaints on the part of the company’s customers. In particular, to give an example, in the area of production of extra virgin olive oil, the main commodity produced by Monini, the number of quality controls in 2009 was really high reaching over 22.000 analyses. MarketingAt present the major part of the company’s turnover comes from Italy (75 %), with a contribution by foreign markets which amounts to 25 %. Monini products are exported to countries, among which Switzerland, Poland, Russia, North-European countries, the USA, and Canada can be regarded as the main trade partners. Generally speaking, the group of Monini’s main customers includes big distribution chains in Italy (Coop, Conad, Esselunga, etc.) and internationally (Carrefour, Auchan, Mettro, Tesco, etc.). Importantly, in recent years, one can be witnessing a growing tendency among the consumers to more adequate appreciation of high quality nutrition products. For Monini, which sells 100 % natural products, like extra virgin olive oil, and which attaches special significance to the issue of quality, this can only be tantamount to more benefits. Unfortunately, pressure exercised by a chain of department stores leads to shifting attention to prices, as a result giving more preference to products of dubious quality. Of course, this turns out to be disadvantageous to products which have been recognized as qualitatively superior. Why do consumers choose the products offered by Monini? There are two principal reasons. First of all, the company is unique in that it combines elements such as craftsmanship and professionalism, respect for tradition, and an almost one-hundred-year-old experience with the deployment of modern technologies, constant research, and the application of the most rigorous methods of quality controlling. Secondly and consequently, all this allows to offer the clients a wide range of high quality products derived from a variety of extra virgin olive oils, e.g. commercial oils, premium oils, DOP oils, organic or aromatized oils, etc. ProspectsIn the future, the company envisions consolidation of more mature markets, for example the Italian ones, and development in those markets where products like extra virgin olive oil have not been introduced, or have not gained recognition thus far, because of different consumer traditions or the lower purchasing power of consumers. Thus, within a considerably short period of time, benefits can be expected from markets other than the East-European ones, more specifically from the Indian as well as the Chinese markets. Extending its influence over Asian markets is considered as one of the main targets of Monini in the future to come. Regarding more determinate plans ranging over the period of the next five up to ten years, the company is believed to be gaining even more space for development within both a short and a long time span, precisely for the fact that in many countries consumption of its products will grow in consequence of its availability to families of consumers. Hopefully the development will ensue as a result of the appreciation of the quality of the company’s products and of the position on the market that the company has already deserved. All this development will be supported by important investments in the area of marketing and communication. Nonetheless, for sure, Monini will not be interested in economical growth alone, intensifying quantities of the products offered at the expense of their quality. Conclusions It would be difficult to point to one unique aspect which makes Monini so successful as an enterprise – after all, one can always run the risk of neglecting other aspects of equal or even greater importance. However, one can assume that, as of today, Monini has an unquestionable right to take pride in its healthy work environment, where values such as transparency, ethical behaviour, professionalism and competence are integrated into the very structure of the company, being observed by its workers, from the entrepreneur on the top to the dependant on the lowest level in the company hierarchy. It is this attitude which, along with the quality of Monini’s products, has enabled to create an image of reliability and flawless reputation – from the times of its establishers up until today.. Written by Anna Tomaszewska
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OJSC PAVA is one of the biggest and the most dynamically developing wheat grain processing companies in Russia. PAVA is specialized in producing flour and feed mixes, as well as in purchasing, storage and selling of grains. The most important factor, due to which the company has gained trust and popularity around the whole Russia and in many partner countries, is quality. PAVA flour is produced from ecologically pure grain cultivated in Altay region, which is a traditional supplier of high-gluten grains. Baking properties of Altay flour are highly appreciated by consumers. Moreover, favorable geographic position helps keep competitive prices as well as reasonable price-quality relation. PAVA is one of the industry leaders. The scale of Company’s activity, cost control and effective production optimization guarantee success and stability for PAVA even in times of crisis.Written by Kateryna FerdynYoung Company - Impressive AchievementsPAVA Company was founded in 1999 under the name Khleb Altaya. The current name PAVA was accepted as a result of rebranding process in 2005. The first milling plant in Rebrikha of Altay region started its work in 2001 and since that time processing capacities were increased up to 400,000 tons of wheat grain per year. Currently PAVA products are manufactured by 3 company’s affiliates - in Rebrikha, Mikhailovsk (the Altay Territory) and Achinsk (the Krasnoyarsk region). In 2005 PAVA was given the status of a public company, placing 10% of its share capital on Moscow Interbank Currency Exchange and making the first shipment abroad. 2007 was characterized by active growth of export sales, which resulted in taking leading positions in the segment of wheat flour export supplies in Russia. In 2008 two daughter companies were established – Russian Agricultural Division and Grainvest to develop company’s own agricultural base and organize production of highly profitable ingredients made of wheat grains. In September 2009 PAVA celebrated its 10th anniversary. For this quite a short period of time the company managed to become stable and successful. The company is now on the stage of changing its structure into vertically integrated one, which will help control the entire value chain from growing to trading of grains. Investment into agricultural production is going to provide PAVA with high-quality raw materials and reduce dependence on price volatility. Being the biggest wheat grain processing company in Siberia and Far East PAVA is proud of its leading role in the industry and innovative contribution to development of Russian economy. PAVA projects are considered by the government as those of high priority. Among Russian agricultural and food companies PAVA was the first to make a public offering, and together with giants of other industries successfully free-floated part of its capital, although being quite a young market participant. Last year the company has succeeded in overcoming the impact of crisis and became the only one in the industry to fully meet investor obligations after two dates of bond repurchase on RUR1 bln. loan. Sophisticated and harmonious financial policy allows to demonstrate successful results. In 2008 the net consolidated proceeds amounted to 160,893 thousand of dollars. The gross profit was 36,817 thousand of dollars, which meant 14,5% rise comparing to previous year. Growth of export sales, launching of new products contributed to dynamic development of the company. PAVA also carries dynamic investment activity, increasing net assets by 4 times, while decreasing debt burden - EBITDA ratio fell from 8,6 in 2007 to 5,9. OJSC PAVA employs around 2,000 of very qualified specialists. The key figures in the company are professionals with solid industry experience and higher education obtained in the leading foreign universities. Their professionalism helps carry out international business on a high level and implement the most ambitious plans. Scale of ActivityPAVA aims to control the whole production cycle starting from cultivating of agricultural crops to sales in Russia and abroad, therefore the company is currently re-shaping its business into a vertically integrated agro-industrial holding. Daughter company of PAVA OJSC Russian Agricultural Division cultivates agricultural products. This company also has storage capacities of over 230,000 tons and includes trading company OJSC Transagro Corporation. 3 milling plants of PAVA produce flour of different grades, cereals, bran and feed mixes as well as wheat germ oil. The company also works under the project of complex deep wheat grain processing and plans to launch production of ingredients with high added value, such as gluten, syrups, starch, and cereals. PAVA takes a very stable position on a highly competitive wheat processing market and strives to gain leadership in all branches of its activity. The company is characterized by innovative approach to production, which is proved by the latest products development, as well as expansion of own raw material resources base and diversifying into highly profitable deep processing. Daughter company Russian Agricultural Division controls over 160,000 hectares of land and plans to increase the land bank to a few hundred thousands of hectares. Access to highly fertile lands, expert staff and in-depth industry experience are key success factors of a future strategy. Apart from that the company enjoys considerable state support in implementing new projects. Unique Product RangeFor 10 years PAVA supplies products of exclusive quality to Russian and foreign clients, famous under the trademark PAVA, Altay-Batyushka, Zhitnitsa. Flour is a main product of the company and is characterized by a high level of gluten and whiteness. Baked goods made from PAVA flour are nourishing and tasty, with refined taste and flavor. The flour is ideal for confectionery, macaroni production, yeasty and puff baked products. PAVA is an umbrella brand under which wheat flour of different grades, rye flour as well as cereals, such as wheat, fine-ground barley, and barley are produced. PAVA brand is positioned in a more expensive group of products and has corresponding style of packing. Altay-Batyushka line includes flour of extra, higher, first and second grades. Altay-Batyushka products are manufactured in different type of packaging, made both of paper and polypropylene. At the end of 2008 PAVA extended its product range developing innovative flour grade Zhitnitsa. This milling technology is unique and does not have analogies in the world. It allows to preserve live cells of grain and is very rich in vitamins and minerals comparing to wholemeal flour. Behaviour of Zhitnitsa in the production process is very similar to traditional flour grades, but it significantly expands output of bread, and thus it results in better profitability of baking business. This type of flour has already become popular among Russian and foreign consumers, and has been successfully recommended as a good cooking component for national cuisine dishes of other countries. PAVA capacities allow to perform orders based on individual customer requirements. Thus, microdosing line established on Rebrikha mill was used to produce flour for supplies within the framework of UN World Food Program. The UN has very strict requirements as to vitamins and minerals composition. PAVA has been UN WFP partner for over 3 years, cooperating with countries of Asian and African continents. Export ActivityPAVA made the first export supply in 2005 to Georgia and since that time the sales destinations have been considerably extended - not only to neighbouring countries (Mongolia, Uzbekistan, Tadjikistan) but to more far away Asian and African countries. PAVA has experience in dealing with Thailand, Korea, Lebanon, Bangladesh, Somali, Kenya, Ethiopia within the UN WFP and on a commercial basis. PAVA-Export Ltd. company is now dealing with export. This subdivision coordinates logistics effectiveness and competitiveness of pricing. The company sees big potential in entering new markets and therefore aims at developing export activity, including even founding representative offices in other countries. The company develops the client base, not limiting geography of supplies to Russian market. Currently negotiations are going on with countries of Asian and Pacific regions, first of all with China and Korea, where there is a growing demand for flour and bakery products. In 2 years PAVA plans to launch producing of gluten, starch, syrups, spirits and other products of deep wheat grain processing. Preliminary agreements for supplies of food ingredients with Russian and European producers were signed. Global demand for above mentioned products is now unprecedentedly growing, and so the potential for establishing new partnerships. Taking into consideration high quality of products, geographical position and company experience, PAVA is well placed to maintain the positions of leading exporter in the industry in Russia.RecognitionPAVA’s achievements in export activity, quality of products and effective management have been confirmed by more than 100 diplomas and medals. The most outstanding awards are gold and silver medals of Siberian forum Gemma-2006, Siberian fair, Altay Niva exhibition, the title of prize winner of such contests as The best product of Russia, The Best Altay Product. In 2007 Russian Ministry of Economic Development granted PAVA the status of Leading Exporter of the Industry, when the company accounted for the largest share in total export flour shipments from Russia and entered a number of new markets. In 2008 Ministry of Industry and Commerce declared PAVA the most rapidly growing exporter of the industry, after foreign supplies had grown by 84%.
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Brest Distillery Company BELALCO was founded in 1897 - thus the company has been existing for more than 110 years on the market. Nowadays the company is one of the biggest liqueur and spirits producer in Belarus. During the 110 years each period was very important, as each year, each month, each change is a step forward to success and to the level which the company has achieved by now. Development of the CompanyThe history of Belalco began on April 1, 1987, when Brest State Wines Warehouse No. 4 was founded with the annual production output of 107 thousand decaliters. Coal steam-boiler installation allowed the factory to increase alcohol output by one third and improved vodka quality and working efficiency as compared with other factories. At that time vehicle sheds and platforms were built connecting to warehouse to make operation processes smooth. Those days 60 employees, including salespeople, worked together at the factory. During World War I and severe economic crisis the warehouse was collapsed. However, in 1928 the factory was reconstructed and started its operation again. At that time the factory got its official name Brest Distillery. By year 1937 The Brest Distillery delivered its production to 25 sales points of Polessie, Belostok, Lublin, Novogrudok and Volyn provinces. It produced and bottled vodka as well as alcohol for medical purposes. The Distillery personnel consisted of 33 administration and trade workers, 3 masters and 78 workers. The period between 1946 and 1976 years was the time of unique technologies implementation based on ancient traditions of folk medicine, Belarus antique recipes using rare herbs of Belovezhskaya Pushcha (Belovezha virgin forest) and strict conformity with international standards. The years starting from 1977 till now is the time of prosperity for the Brest Distillery Company. Product quality meets severe requirements of consumers and has no equal among similar Distilleries of the former Soviet Union. Currently the annual output of the company is more than 1,5 mn decalitres, part of which are exported to more than 20 countries of the world. The factory is the only Belarussian company which has been exporting its products for more than 30 years by now. What helped the company win the clients’ trust and loyalty? According to the company, each worker of the company realizes the tasks he or she has to perform. The loyal attitude towards the work and the plant of around 500 workers, with 330 of them working at the head company, for sure defines the quality of the company and makes the company trustworthy. For the most workers the Brest Distillery BELALCO was the first and the only employer for their whole life. Of course, no less important is unique water, high-quality „Lux” spirits, the most up-to-date technology and special atmosphere of the plant, which help create the products, appreciated by Belarussian and foreign consumers. Therefore, the Brest Distillery beverages, tinctures, spirits, balsams and brandies won its share of the market and meet the requirements of the most demanding consumers. Product rangeThe product portfolio of Belalco includes around 70 items of different products, among them are 40 types of vodka, bitter and sweet tinctures and balsams. The company bottles cognacs and is an importer of cognacs and whiskeys. The company owns 2 Distillery plants which fully meet the demand for spirit with its spirit „Lux”. The company plans include transition to continuous production and improvement of physical, chemical and organoleptic qualities of the spirit, and therefore of the finished products. On-going improvement and re-equipment of production help offer products of better quality, in new bottles. There are a lot of well-known brands produced by Belalco. For example, vodka „Belarus Sineokaya” has been popular for more than 20 years - which is quite a long period for such a product as vodka. „Berezovaya” (birch-tree vodka) won the title of „Vodka No. 1 in Belarus” for 4 times. There are other vodkas like „Klenovaya” (maple-tree), „Grushevaya” (pear-tree), „Vinogradnaya” (grapevine), „Lipovaya” (linden-tree) which contain maple syrup, birch, pear and grapevine juices as well as fragrant spirits of linden-tree flowers. „Pervach” vodka is the strongest Belarussian vodka - with 56% vol., still it has quite soft taste. One of the most popular vodkas is quite a new product to Belarussian market - the series of vodkas called „Narkomovskaya Norma”. The bottom of „Narkomovskaya Norma” bottle reminds well-known to older generation table-glass. This series is only three years old, still the product is appreciated not only by Belarussians, but also abroad. Now this kind of vodka is sold to three other export markets. Liqueur „Vetah” is also extremely popular, so in response to many consumers’ requests the production of this emulsion liqueur with pear and almond taste was resumed. The company produces traditional vodkas such as “Korn”, “Platinum”, “Stalitsa Lux”, “Belorusskaya”, „Berestye” balsam, dessert cranberry beverage, a few kinds of bitter tinctures, like „Belorusskaya Pertsovaya” or „Brestskaya Zubrovka” and sweet tinctures, brandies, “Shokoladny” and “Kofeyny” liqueurs, potato starch, „Lux” spirit and a large variety of other vodkas for all kinds of taste. Certified QualityThe system of quality management was implemented at Brest Distillery Company in 1998. This system meets the requirements of ISO 9001. The certification was carried out by International Company „Bureau Veritas Quality International” and Gosstandart of Republic of Belarus. In March 2004 „Bureau Veritas Quality International” granted Belalco the certificate proving that the quality management system meets the requirements of ISO 9001-2000. In September 2004 Belarussian Gossstandart granted Belalco the certificate of conformity according to СТБ ISO 9001-2000. Generally Belalco received more than 300 awards. Only in 2009 Belalco participated in 14 events and won 2 Grand Prix, 19 golden, 5 silver and 2 bronze awards.Export SalesThe products of Brest Distillery Company are known also abroad. The company has a rich export experience. Currently vodka and other alcoholic beverages of Belalco are sold to Baltic countries, Germany, Poland, New Zealand, Azerbaijan, Kazakhstan, China and other countries. For the last five years the company’s sales have grown not only on domestic market, but also abroad. In 2010 Belalco products were shipped for export to Lithuania, Latvia, Poland, Germany, Kazakhstan, Azerbaijan and New Zealand. The company works out the possibility of selling its products to Russia. Written by Kateryna Ferdyn
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Alimentos Naturales, S.A. is a company specialized in the selection, production, packaging and marketing of pulses. Its offer is dedicated to the high consumption market in the food sector. Due to its careful requirements in the selection of raw materials, production and distribution, Alimentos Naturales is the leader company in this sector in Spain. It also has some of the leading brands on the international market.HistoryThe origin of the company dates back to 1988, when two enterprises – Garrido y Penedés, S.A. (San Feliu de Llobregat, Barcelona, 1967), and Ciriaco Rueda, S.A. (Valladolid, 1953) were merged. These spanish companies had a long experience in the packaging and marketing of pulses. In this way, two brands – “Garrido” and “Rueda”, were joined. Alimentos Naturales’ main facilities are located in the industrial area of Onzonilla (León). In 1999, Alimentos Naturales absored the company Envasadora Agrícola Leonesa S.A., - founded in 1973 as a result of the fusion of Comercial Industrial Fernández S.A. – Koifer (León, 1968), and Depósitos Generales S.A., (Barcelona, 1973). In 2001, the group bought the brand “Tachinho”, in Oliveira de Azemeis (Oporto – Portugal). 2004 witnessed the foundation of the company Alimentos Naturales Algerie SPA in Algeria (marketing the products under the brand “Garrido”), and the construction of a packing plant in Dar el Beida (Alger – Algeria). In 2008 the company Naturalim S.A. was founded in Morocco (marketing the products under the brand “Garrido”), and a packing plant was built in Casablanca.Solutions to attract consumersPulses have been grown since ages, and along with tropical fruits and cereals, have been the basis of human diet. Today, the consumption of pulses differs from one country to another. For example, it ranges from 3 grams in Sweden, Germany, and other countries in nothern Europe, to 71 grams in India. The consumption of pulses is inversely proportional to the consumption of animal proteins. Therefore, those countries that consume a lot of meat and animal fats (less healthy), eat less pulses. In Alimentos Naturales S.A., high quality is affordable at a low price, attracting customers of all ages. Alimentos Naturales, S.A. offers a wide range of products, like the best assorted dried and cooked pulses, and recently launched organic products and ready meal dishes. The firm adopts its produts to the demand of the customers, also improving the service to achieve the satisfaction of the clients. Its policy is based on the principle of making the products available easily to the final client. This conviction has encouraged the company to use several distribution channels, offering its products not only through big chains located in urban areas, but also through little shops situated in more distant zones. Today we cannot forget the difficult situation of the market submerged on a global crisis. In these circumstances it is important to distinguish food with good nutritional values. Pulses offered by Alimentos Naturales help to mantain the human body in good health at a good price.Development of product linesWithout any doubt, the most successful products are pulses on its traditional form. However, customers are demanding new solutions, like ready meal dishes. Alimentos Naturales has developped a new line “Legumbrísimas”, launching a range of products based on the mediterranean cuisine. Beans, chickpeas and lentils are prepared according traditional recipes “Alubias a la Montañesa”, “Alubias a la Ibérica”, “Garbanzos a la Hortelana”, “Garbanzos a la Marinera”, Lentejas a la Riojana”, “Lentejas con Vegetales”. The main innovation of these dishes is that, despite of the traditional recipe, they contain only 3% of fat, which is very important for customers that look for a healthy diet without giving up well known tastes. In order to satisfy its customers, Alimentos Naturales S.A. has accepted new challenges, launching on the market a completely innovative Healthy Line. The first product of this range is lentils containing natural freeze dried extracts of Traschurus – a type of marine fish. It contains lipoproteins that reinforce the inmune system and help to get rid of the excess of blood cholesterol. The new Healthy Line guarantees all the benefits of pulses: high quality proteins, great ammount of fibre, and helps to reduce cholesterol and glucose levels. Due to these benefits, its consumption is recommended at least 2 or 3 times a week. The strategy of development for the whole group Alimentos Naturales is focused on the increase of pulses consumption, improving the quality and continuous research and development (project I+D+i – Spanish National Plan for Development, Scientific and Technological Research). The group is particulary orientated to quality, which has a great impact on human nutrition and health. The old proverb says “We are what we eat”.The group works on several aspects in order to increase its strategical potential:- Enlarging its offer through continuous efforts in I+D+i, trying to satisfy new groups of customers, collaborating with universities as well as public and private institutions, not only to improve products for the benefit of customers, but also protecting the natural environment.- Development on international markets, introducing products in countries with tradictional consumption of pulses.- Control and management of raw materials from the origin – the field – looking to achieve a certain proportion of self-supply. In 2007 and 2008, Alimentos Naturales S.A. started to plant chickpeas in Andalusia (southern Spain). The company plans to extend this policy to other countries like Algeria and Morocco, and to other products, like lentils in Castilla la Mancha (Spain), and beans in Argentina.Working staffCurrently the group employs 183 people (105 in Spain, 60 in Algeria, 15 in Morocco and 3 in Portugal). The company understands the importance of well trained and qualified employees. Only the involvement of all staff can guarantee the development of the company and the personal growth of its employees. Having in mind this principle, Alimentos Naturales always studies internal processes in order to improve them.Exportation as a key for developmentAlimentos Naturales is constantly addapting to follow a changing and growing market. Today, the phenomenon of concentration touches distributors and manufacturers. Alimentos Naturales is a good example. The firm also spreads its activity on a global market, entering markets like Portugal, Algeria and Morocco, with a direct presence. The European market is served from the factory in León (Spain), which also exports to other regions (USA, Angola, Saudi Arabia...etc.). Exports allow the company to reach many countries, proposing dried and cooked pulses, mainly under the brand “Garrido”.Industrial cerfificates and environmental protectionAlimentos Naturales is aware of the importance of stragegic factors like quality and environment protection, as the best arguments on a commercial policy. The company is committed to implement policies for the development and improvement of its products and services in order to satisfy our client’s needs. The company got its first quality certification in 1996, from the “Asociación Española de Normalización y Certificación (AENOR)”. It also got from the same organism the environmental certification in 2003. These certifications guarantee the implantation of a quality and environmental management system, under the standards UNE-EN ISO 9001:2000 and UNE-EN ISO 14001/2004. Alimentos Naturales has also been awarded for being an organic food packer, being a member of the Council of Organic Agriculture of the region of Castilla y León. In 2008, the company was awarded by the magazine “Actualidad Económica” – Economy news – for promoting the Healthy Line and particulary the product Inmune Lentils was chosen as one of the best 100 ideas of the year. These important signs of recognition for Alimentos Naturales S.A. confirm the fact that efforts put into research and working on innovation are efficient.Written by Berenika Wilczyńska
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Bonduelle Polska SA is a dynamically developing branch of the Bonduelle Group, the world’s leader in processed vegetables. The company carries out its activity in 40 production facilities situated all over the world and its brand- Bonduelle is present in 80 countries nowadays.Focusing on three vegetable technologies (canned, frozen and fresh ones), Bonduelle keeps on widening the range of its products and introducing innovative solutions, which is possible thanks to extensive know-how in vegetables processing.Bonduelle in PolandThe roots of Bonduelle go back to the 19th century, when Louis Bonduelle commenced business activity in the farm and food industry in France. The company started developing rapidly and soon specialized in canned vegetables. The scope of production was later widened to include frozen vegetables, and finally, in the 90s, fresh processed vegetables. Currently, Bonduelle is an expert on vegetables in all forms, regardless of the technology used. Owing to the expansion to foreign markets, which commenced in the 60s, the brand is present in over 80 countries nowadays. In July 1992, The Bonuelle settled down in Poland. The breakthrough moment was 1994, when the production plant in Gniewkowo near Toruń was purchased and modernized. Owing to the Polish raw material used in the production and the cooperation with Polish farmers, the facility can produce 40.000 tons of frozen and canned vegetables a year. Bonduelle Polska has achieved a great success in Poland; within just a few years’ presence in the market it has become an indisputable leader in the canned vegetables sector with 40% market share, as well as the leader in processed vegetables in the HORECA market. Another significant milestone in the development of Bonduelle Polska was its entrance to the stock exchange in France. Recently, the Bonduelle Group has made the purchase of the French company France Champignion, which used to have 6 production sites in Europe. For Bonduelle Polska, it entails a takeover of the Polish branch of that company – Interchamps, together with its plant in Ruchocice.„Smashing hit” vegetablesThe Bonduelle vegetables are available both in retail and the HORECA sectors, which helps to build brand awareness among customers. In Poland the brand’s popularity results from the presence in the media. The consumers can still remember the first TV commercial, aired in 1996, entitled “Przebojowe warzywa Bonduelle” (“Smashing hit Bonduelle vegetables”), where the popular “Singin’ in the Rain” song was used. As for the vegetables produced in Poland, the Gniewkowo plant takes particular pride in both canned and frozen peas, broccoli and courgette, as well as beans. Among the flagship products of Bonduelle there are also canned corn, garden peas and mixed vegetables. One of the greatest achievements of Bonduelle in Poland was introduction and popularization of broccoli. The concern presented the Polish agronomists with the technology for growing this vegetable, which quickly gained ground in Poland. Currently, broccoli is the number one best-selling product of Bonduelle. It is available both in the frozen form as “Różyczki Brokuła” (“Broccoli”), and also as the ingredient of „Mieszanka Królewska” (“Royal Mix”). It is also noteworthy, that the Bonduelle broccoli are grown in Poland. What determines the popularity of the Bonduelle products is the high quality of food as well as the company’s ability to follow the consumer trends. In the frozen food sector one can easily notice the growth of interest in stir-fry dishes, which stems from the fact that consumers appreciate the short time of their preparation. Therefore, the company anticipates those needs by introducing four new dishes, two soups and two stir-fry dishes, which are entering the market in May. The soup made of young vegetables and the broccoli soup, as well as the stir-dry dish with potatoes and the stir-fry dish with broccoli are well-tried solutions for tasty and healthy dinner which can be prepared in a dozen or so minutes. What is more, Bonduelle begins to sell the frozen cauliflower again. All frozen products are to be presented in packages with a new lavish graphic layout. 2010 is definitely the year of innovation – recently, two new canned products have appeared in shops, meaning “Kukurydza Złocista z Oliwkami” („Golden Corn with Olives”) and “Kukurydza Złocista z Suszonymi Pomidorami” (”Golden Corn with Dried Tomatoes”). Both mixes are extremely tempting due to crispy, sweet corn, with no extra sugar added, which is accompanied by tasty dried tomatoes or delicate green and black olives, all soaked in the aromatic olive oil with parsley. New mixes pose culinary challenges, making it possible for everyone to invent personalized and imaginative combinations. Bonduelle is the company focused on development, which entails experimenting and launching new products on a regular basis.Quality controlThe factor which wins customer trust is primarily high quality of the products on offer. That is why Bonduelle gives special attention to the issue of quality control and makes sure that the processes of production, processing and packaging comply with rigorous European and local regulations. The key word in the quality control is „traçabilité” (from French tracer - track), which means that meticulous checks are made at every step in the production process, starting with seeding. As part of cooperation with farmers from the Gniewkowo area, Bonduelle experts supervise the farmlands, provide carefully selected seeds, recommend cultivation methods, control crops and set up a harvesting date. Those procedures can guarantee that all the vegetables are carefully selected and come from the reliable source. Later on, extensive bacteriological and chemical analyses are conducted in laboratories, which can ensure product safety as well as the taste, smell and nutritional values of each and every vegetable. Moreover, the Group conducts consumer tests which are supposed to verify that the products meet all expectations. All the Bonduelle plants act according to the ISO 9002 norm, which resulted in writing a supplier’s charter. It serves as a guide for partner farmers, and therefore extends the ISO 9001 certification of industrial facilities. Additionally, the company promotes innovation, thereby co-financing and making technological investments on a wide scale, which aims at reaching the product of prime quality. Sustainable developmentThe strategy of Bonduelle, both in Poland and in the world, is based on such concepts as: long-term focus, growth, food safety, environmental responsibility, profitability, brand policies, innovation, agro-industrial involvement, international development, individual development. Of the key elements of the strategy is ecology. Bonduelle strives to respect the natural environment, which requires that the company pursues a strategy of sustainable development, concerning agricultural production, workforce, quality and nutrition, natural resources and transport. When it comes to agricultural production, Bonduelle promotes environmentally responsible agronomic solutions, which is to reduce the use of agrochemicals and herbicides. In order to protect vegetables from pests, the company strengthens the strategy of studying the biological characteristics of the pests caught, thereby avoiding the systematic spraying of crops. As for the personnel policy, the Bonduelle Group strives to be an attractive employer and optimize working conditions for its 8400 employees (from who 250 are employed in Poland). To meet the goal, in 2008 the company launched a major workplace conditions survey. Moreover, Bonduelle discerns the benefits of diversity at work, which gave the Group a boost to sign an agreement with the Handipol foundation, committing to having disabled employees account for at least 5% of the total workforce in France, which constitutes about 50 people. The aim of the campaign is to give a new look at the disabled and to involve all the employees in a long-term activity. Apart from paying particular attention to quality control, Bonduelle concentrates also on promoting a healthy lifestyle. One of the key elements of the company’s philosophy is the concern for a balanced diet and nutritional qualities of the products. Since the company wants to be associated with healthy, natural and non-GMO vegetables, it provides GDA labels and specific information concerning nutritional content. Furthermore, in 2004 the Foundation Louis Bonduelle was established, which promotes long-term initiatives to improve dietary habits and reduce children’s obesity. Preservation of the environment is also manifested in the company’s efforts to reduce the energy and water consumption as well as optimize containers. Bonduelle tries to minimize transportation of vegetables between plants and implements new solutions aimed at reducing emissions of greenhouse gases in transportation.Among peopleBonduelle has earned a reputation as a strong brand in Poland, which fills the management with pride and joy. According to March 2010 PBS DGA survey, which measured brand awareness among consumers, brand recognition was as much as 89%, brand recall 59%, while top of mind awareness was 41%, which constitutes a great result in comparison with competitors. Bonduelle is easily recognized thanks to its presence, but not only in the media. In 2010 Bonduelle supported the 17th Final of the Great Orchestra of Christmas Charity in Gdańsk, when the company’s employees were cooking the 6.5-litre soup made of the Bonduelle vegetables, which was distributed among the concert participants. In March 2010 the company was involved in the organization of a regional competition for catering colleges from the Mazowieckie voivodship in the training centre Dora Metal. The company funded the awards and vegetables for the competitors. Moreover, on every July 14, the French national holiday, Bonduelle sponsors vegetables during cultural events organized by the French Embassy. It is also involved in various festivities and, together with The Foundation for Health Promotion, it has organized outdoor cooking events in Warsaw for a few times. Owing to its presence among people Bonduelle can make people aware that good nutrition is a necessary condition for healthy and enjoyable life. Written by Anna Chudzik
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d’aucy Polska Sp. z o. o. (LLC) combines Globus Polska’s vast experience in convenience foods processing with the secret recipes protected by the CECAB French corporate group. If you can’t spare the time for cooking and still want to enjoy a healthy diet, consider buying a ready supply of d’aucy fruits and vegs grown in spotless and fertile areas all over Europe. Out of a frying pan or a steam cooker and straight onto your table, in this way you will get a meal which is delicious, rich in vitamins and pleasing to the eye.Written by Bartosz SowińskiRise to the TopThe inception of what is now known as d’aucy Polska dates back to 1992. Since the very beginning this newly set up business has been bound to draw attention of the frozen foods industry leaders. This interest was not aroused in a flash, however. The company had to work hard for it. Between 1995 and 2008, they offered their products under the Felco brand name. The crowning achievement of that period was a close alliance with Globus Konzervipari Zrt. cemented in 2003. In those years, the enterprise rose up to the challenges of global competition and soon achieved the status of a reliable and trustworthy business partner, especially in B2B relations with intermediaries, suppliers and retailers. The turning point in their history came in 2008, when the company decided to launch d’aucy brand on the Polish market. However, the transition process for the company got underway in 2006 already, when Globus Polska mingled with CECAB Group. At the beginning of 2009 Felco started rebranding into d’aucy and hence the business became d’aucy Polska Sp. z o.o. Soon afterwards at the turn of February and March they introduced a new category of products under d’aucy brand – canned vegetables. The company carried it off smoothly; the existing clients recognised the new brand, the new clients immediately followed in their footsteps.International NetworkThis rough outline of the company’s history is enough already to prove that d’aucy Polska Sp. z o.o. shows potential not to be sneezed at. The business boasts 4 state-of-the-art frozen fruits and vegs processing plants in Lipno, Dąbrowa Chełmińska, Ełk and Adamów. The foods produced there are bound to be of topmost quality further attested by ISO 9001:2000, HACCP and BRC certificates. d’aucy Polska Sp. z o. o. (LLC) combines Globus Polska’s vast experience in convenience foods processing with the secret recipes protected by the d’aucy mother company, the CECAB French corporate group, which has developed from a farming cooperative and governed the French market of canned vegs for nearly 50 years now. Their rapid growth has made it possible to launch new production lines all over Europe and to establish the d’aucy brand in 17 countries. This creates favourable conditions for synergy effect as the structure of such a range facilitates the process of sharing knowledge and experience in terms of production, distribution and marketing. A part of international network, the Polish d’aucy branch can draw upon vast resources, including fruits and vegs from the locations where vegetative reproduction is more abundant than in Poland. These resources are examined accordingly, which guarantees prospective crops large in volume and high in quality. It should be also mentioned that the Polish branch may also count on the capital of the CECAB mother company. Such assets prove particularly crucial when prosperity comes to an end and you have to fight hard to keep your head above water. The recent economic downturn has taken many businesses to task and they had to struggle not to go under. CECAB Group has emerged relatively unscathed from the crisis, however.Tasty, Healthy and ConvenientHow have they managed to steer away from the economic trouble that so many enterprises were not able to avoid? Simple as that: people have not given up buying d’aucy vegs and fruits as they can be sure that these products are not only natural, healthy and delicious, but also easy to prepare. The guys from CECAB Group know that if you want to build a vibrant, innovative and consumer-friendly business, you do not have to spend vast amount of money on advertising. It will do if you work properly instead. For this reason, the d’aucy logo has earned recognition as a provider of wholesome, nutritious and natural food. The Polish branch specialises in commercializing frozen fruits and vegs and canned vegs. These two fields of activity remain equally important, but each of these requires different approach. Why is that? Well, each of these two markets has its own specific features and the company itself has reached different stages of development on each of them. As the sales of canned vegs started a year ago, the Polish branch now focuses on strengthening its bonds with new business partners. The channels of distribution thus launched will soon make it easier to reach individual consumers who obviously make a final target for the company. This plan is further supported by various marketing campaigns at retail and wholesale outlets alike. Hence customers have an opportunity to taste products from 4 separate ranges: classic (e.g. canned peas, corn), exquisite taste (e.g. salads: Macedonian or Mexican), French flavours (various compositions of the extra fine string beans) and KIDS. Nonetheless, the d’aucy logo has gained in popularity on the strength of their comprehensive offer of frozen fruits and vegs. This offer falls into several categories. First of all, let us examine the buyers’ favourite choice. No wonder that we will start with a standard range of goods which comprises mono vegetables, mono fruits, salad, soup and stir-fry vegetables. Secondly, innovative solutions; these have rendered it possible for d’aucy to beat their competitors to the punch. They include two types of products: fit mix and heat&eat. The fit mix vegs are the first on the market to have met the demand for steam cooking vegetable compositions. They make a perfect choice for people determined to lead a healthy lifestyle and who take pains to prepare meals rich in vitamins and micronutrients. Last but not least, the brand new product and all the rage already, that is the heat&eat vegetables. Cooked before frozen, their preparation requires neither time nor effort. These vegs taste perfectly regardless whether served cold or warm. You can also use them as basic ingredients for salads and as appetisers dished out with main courses. The daucycultured’aucy has already become a top brand on the French market of convenience foods. The Polish branch in turn has set an objective for themselves to catch up with their mother company one day. At the present time they implement “daucyculture”, which means they take great care over the superiority of their products. How do they put this into practice? Market research conducted over the recent years clearly indicates that, when buying food, Polish consumers expect it will be: excellent in taste and quality, wholesome and nutritious, easy to prepare and have convenient packaging. Thus, the d’aucy offer has been developed with the aim of fulfilling all these conditions and requirements. All the ingredients in the compositions mentioned in the previous section, be it standard (salad, soup and stir-fry vegs) or innovative (fit mix and hit&eat), have been matched so as to satisfy the most choosy gourmets. These recipes have been also prepared with a view to the clients who strive to create a balanced, nourishing and healthy diet. Individual customers can recognise d’aucy products by their colourful, eye-catching packages, which are also convenient to handle. You can easily identify each product range thanks to their relevant and comprehensible graphic design. Nevertheless, the company’s planners came up with yet another customer-oriented feature. You can open each package easily as it is perforated on the side. Once you open it you get a guarantee that its content is truly exceptional. At d’aucy no decisions are taken at random and the way they select vegs and fruits proves the case in point here. The vast majority of the vegetables processed by their plants grows in the fields which either belong to CECAB Group or is under control of their quality inspectors.Passion for ExcellenceThe company’s passion for excellence has resulted in relevant credentials. Since 2003 all the Polish d’aucy plants have received ISO 9001:2000 certificates and since 2009 their new release ISO 9001:2008, both issued by the International Organisation for Standardisation. These documents testify to the quality being reproducible there. This means that the clients who place their trust in the brand have a guarantee that whenever they reach for the company’s products they will get exactly the same item as the one they took a liking to in the past. This concerns not only the d’aucy brand but also their b2b partners who appreciate the quality of d’aucy products and choose d’aucy Polska as a reliable supplier. Since 2003 all the Polish d’aucy plants have obtained the HACCP certificate (Hazard Analysis and Critical Control Points) which provides firm proof that potential dangers such as pesticides, foreign bodies or microbiological threats are being regularly analysed, eliminated or reduced to minimum. D’aucy plants in Poland have been also granted the BRC certificate (British Retail Consortium Global Standard-Food) which confirms that the foods turned out there fulfil the exacting safety requirements of supermarket chains. Partners Home and AbroadLast but not least, a few words on the partners of d’aucy Polska Sp. z o.o. A part of the international CECAB network, the company operates in liaison with many foreign consignees, especially in the Baltic countries and in Belarus. The company enjoys a strong brand image. A reliable and trustworthy business partner, they not only fulfil the contracts they sign but also seek for win-win solutions which are to the mutual benefit of the parties entering the agreement. The d’aucy brand holds to the worker-oriented employment policy. In other words, the d’aucy staff is treated as yet another partner. The Polish personnel make a figure of around 300 people at the present time. The backbone of it comprises people with necessary expertise. Nevertheless, innovative and skilful jobseekers are always welcome to join this team. Such blend of experience and initiative proves indispensable for the process of continual improvement. All the money invested heavily in the company would be squandered if it was not for the people who have the know-how to use new technologies to the fullest. As the market is at the stage of fierce competition these days, such a partner proves a real asset.
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For nearly 20 years now, Atlanta Poland S.A. (Joint-Stock Company), Gdańsk, Poland, has been taking due care to provide Polish Customers with top quality delicacies such as raisins, nuts, almonds and figs. Over these years, the business has managed to build up a good rapport with suppliers all over the globe, launch its own production lines, go public and implement all the necessary quality assurance systems. As a result, it can now provide jobs for more than 200 people in Gdańsk and Dąbrowa Górnicza.Proven Track RecordThe initial stages of Atlanta’s activity, just like the beginnings of Polish private enterprise, go back to the political transformation of the late 80s and early 90s. To be more precise, it was in 1991 that the company came into being; a warehouse at first, it has developed ever since to become the leader of the dried fruit and nuts industry. Built over the years by the management, its status is reflected well in the statistics. The company’s rapid growth, for instance, can be demonstrated by the fact that its sales figures have multiplied more than 10 times since the early 90s. As far as the crucial items on the market are concerned, Atlanta Poland’s share in it reaches nearly 30 percent. Every year, the company does a roaring trade selling around 28,000 tons of goods and receiving about 1,400 ship containers of fresh produce, which arrive in Gdańsk from all over the globe. So much for the figures. Now for the facts. The first steps which proved pivotal for Atlanta Poland’s future position on the market were taken in 1997, when the managers decided to diversify the company’s activity. Hitherto imported and sold raw, hazel nuts, peanuts and almonds were to be processed, too. This allowed the company to avoid dealing with distributors and, consequently, cut down on the expenses incurred by purchasing already processed products. Nothing can win the Customer’s trust better than good value for money and that decision was taken exclusively with a view to their satisfaction. Initially, the production involved only nuts being diced, but the series of investments in cutting edge technology, including brand new blanching and roasting machines, soon made it possible to launch the state-of-the-art production lines. Hence the foundations for the modern machine park were being provided, where nowadays nuts and almonds are being comprehensively processed. This involves the following stages: roasting, blanching, sorting, dicing and milling, which finally yield marzipan and arachipan dough. These facilities were also extended with a vacuum packaging line. Atlanta Poland’s management made another key decision in 2005, when they set out to transform the business into a joint-stock company. Going public induced some risk of course as the enterprise has ever since become exposed to the fluctuating mood of the stock-exchange. However, it also secured additional funding and offered scope for further growth. The years that followed revealed that the risk once taken would sooner or later pay off. For the business being successful largely depends on the entrepreneur, just as the stock-exchange demand does. It is enough if you work hard and know how to invest properly. From then on, the company’s sales figures soared by between 10 and 20 percent every year just to reach their climax in 2008. This boosted the company’s sprit and it soon embarked upon the largest strategic investment up till now. In August 2009, Atlanta Poland S.A. took over Bakal Center Sp. z o. o (LLC), Dąbrowa Górnicza. It should be also added that Atlanta Poland’s branches in Gdańsk and Dąbrowa Górnicza provide jobs for 140 and 57 people respectively.Market with PotentialForeign trade being a main branch of Atlanta Poland’s activity, its location perfectly serves this purpose. The company’s headquarters, which include warehouses and office buildings (their overall space and volume taking up 12,000 square metres and 45,000 cubic metres respectively), are situated in Gdańsk, Pomerania. Being just off the coast of the Baltic Sea guarantees prompt access to seaports in Gdańsk and Gdynia, which remain all the more important as the business relies heavily on seaborne supplies. This is how raw produce from all over the world is shipped to Poland, including the company’s specialities such as: both raw and roasted peanut and hazelnut kernels, desiccated coconut, almonds, sultanas and Greek raisins, sesame seeds, dried prunes, pistachios and sunflower kernels. The President of the business, Mr. Dariusz Mazur, told us why Atlanta Poland is dealing in organic food. He also elaborated on the potential of the organic food market: “There is a market for dried fruit and nuts, just as there is for organic food. Dried fruit and nuts help us create a balanced diet and they are a rich source of essential minerals such as calcium, zinc and magnesium. These enhance metabolism and have many other advantages, too. Dried fruit are becoming an important item on our menu because Polish consumers, just like other Europeans, are getting more and more aware of what they eat. However, the consumption of dried fruit is still relatively low in Poland. Hence this market shows great potential. We do our best to exploit it.” On the AgendaTo take full advantage of the situation on the market, Atlanta Poland S.A has devised a careful strategy. Its agenda includes four basic points. First and foremost, quality. “There is no better way if you want to win consumer trust, be it large-scale business partners or individual clientele. Our top priority is to meet their requirements properly. For this reason, we have implemented ISO 9001 and HACCP quality assurance systems,” highlights Mr. Mazur. Secondly, affordable price. It is possible to maintain competitive pricing because the delicacies on Atlanta’s offer are purchased directly from their producers. Thirdly, thoughtful management. Young yet experienced, managers at Atlanta Poland had a number of chances already to prove that they know what they are doing. This is well reflected in the company’s accounts which show that, even in the face of current economic crisis, Atlanta Poland is still making profit. Last but not least, technology. “We keep on improving our machine park to increase efficiency and diversify the offer. Before we launch new products, we consult our ideas with the Clients. We know that a decent survey of their preferences will help us meet market demand. Hence Customer feedback is at the top of our agenda,” adds Mr. Mazur. This is how Atlanta people create new items on offer, including three brand new Bakal Fit blends: Tropical, Natural and Premium. These products have been created for young active people who nevertheless have a sweet tooth and count calories, too. Thus, a group of designers have come up with the composition of nuts, fruit and seeds which goes nicely with any yoghurt, dessert, salad or muesli. Tasty and aromatic, it will turn an ordinary breakfast into a journey to remote and exotic islands.Quality AssuranceFinally, a few words on the quality policy. High processing standards being their top priority, the management created a special team dedicated exclusively to this task. They were to develop a foolproof system which would give the guarantee that Atlanta products are being excellent and secure. For this reason, the business launched a series of staff training courses and soon after that proceeded to implement ISO and HACCP. The whole process proved successful and smooth. In February 2001, Atlanta Poland S.A was awarded an ISO 9001 certificate and, in May 2003, received an HACCP certificate, the latter in compliance with Codex Alimentarius 1997. In 2008, this collection was further extended by a BRC certificate. Is the company complacent about it? Nothing of the sort, these certificates make the business work all the more harder to enhance the system and improve products and services. After all, these certified quality systems are subject to internal audits. These are held on the company’s premises and involve inspections run either by the trading partners or by Lloyd’s Register Quality Assurance representatives. What is being checked? Firstly, the two separate nut roasting lines. Located in the factory floor of more than 500 square metres, they boast a collective hourly output of over 2000 kg per hour. To meet the growing demand, they have to operate on shift system. Secondly, the machines for manufacturing marzipan, arachipan, nut paste and nut pulp. This production line is in turn located in the factory floor of over 200 square metres. It is thanks to this equipment that Atlanta Poland is able to turn out top quality products. These have proven to be a key factor in gaining recognition of the international retail corporations controlling the Polish market.Prospective TargetsTo conclude, a brief presentation of the targets the business is going to meet in the near future. As Mr. Mazur summarises: “Our main objective is to maintain the sales figures we reached in 2008. This will help us secure necessary cash flow. As we increase sales of processed products, we also strive to build up our position in B2B. We do not assume that the sales will go up by between 10 and 20 percent, but our plan remains ambitious all the same. We have to bear in mind that the crisis has not come to an end yet.” Written by Bartosz Sowiński
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Producing collagen casings of high quality, Fabryka Osłonek Białkowych FABIOS S.A. is one of a few production plants of this kind in Europe. The company’s products are used in the meat processing industry, i.e. in the production of processed meat and other food products. For 36 years FABIOS has consistently widened the product range and improved production technology, thus gaining recognition and good reputation as a reliable business partner all over the world.Written by Anna ChudzikStarting from one type of casings…The FABIOS S.A. plant is situated near Maków Podhalański, in the south of Poland, on the route between Katowice and Zakopane. The company’s beginnings reach 1960s, when the first research on the casing production technology was conducted, which resulted in opening the plant and launching full-capacity production in 1973. The fist product manufactured by FABIOS was a simple, traditional type of casing, remaining the flagship product of the company until today. In the following years FABIOS developed rapidly, which was boosted by the growing demand for collagen casings from the meat industry. The company kept on launching new production lines and enlarging its premises. In the mid 1990s it introduced a new product – an edible collagen foil, which is used in manufacturing of corned and scalded products in nets such as hams. Next year, FABIOS widened the product range by offering coloured casings and casings suitable for printing labels on the surface. Moreover, at that time the name “FABIOS” was added to the name of the company, as it had been used only on the trademark before. At the turn of the centuries, the world saw a new kind of casings manufactured by FABIOS, namely ring casings, followed 5 years later by the easily removable type. To cut a long story short, constant development and willingness to improve its products have been the company’s aspirations since the inception. After changing its legal form, Fabryka Osłonek Białkowych FABIOS S.A. is currently a state-owned joint-stock company.Products under tight controlFABIOS collagen (protein) casings are used not only in the production of cured meats but also as packages for other foodstuffs. The FABIOS offer includes casings in various types: traditional, easily removable, ring casings and ones for raw sausages. Additionally, collagen foil for hams are produced in a form of sheets, 400 or 480 mm wide, or sleeves in calibres of 85, 115, 126, 136 and 156 mm. The main product is the traditional casing, which has been offered by FABIOS since the inception. Another type which deserves attention is the unique ring casing – in the production process it is formed into a ring, making it look like a natural casing. It is worth mentioning that only a few manufacturers can offer this kind of product. Apart from that, constant research allowed FABIOS to launch the production of easily removable casings, which are used in processed meat products intended for slicing. The offer also includes the collagen foil, and casings for the production of raw sausages such as salami. As the company admits, it managed to gain customer confidence thanks to the particular concern for the quality of products. The collagen casings are manufactured from high quality collagen fibres, obtained from healthy cattle hides. What is also of paramount importance to the quality of a final product is the careful selection of suppliers, which is why FABIOS cooperates only with the top-rank ones. In the whole production process all raw materials, as well as final products, undergo strict quality control in the company’s own laboratory. It is also common practice to have outside companies carry out specialist tests, or to commission additional quality tests. Thanks to that FABIOS can always ensure entirely safe results meeting all the requirements, while the customers can receive certificates necessary to resell casings.How to keep the customer satisfied?Since FABIOS perceives success as customer satisfaction, the company tries its best so as to live up to all expectations. Clients who decided to try the FABIOS products are likely to seek the cooperatation, in most cases, signing long-standing contracts. Therefore, according to FABIOS, how to keep the customer satisfied? First of all, FABIOS is open to customer’s suggestions and takes care of them, even after the purchase. From the initial stages of its activity, FABIOS has also put all its efforts into in-depth analysis of customers’ needs and market trends so as to keep pace with the growing demands. Obviously, the success would not have been possible without the company’s qualified staff. Employees from the Department of Sale and Market Analysis constantly monitor needs of the customers and check the market news. Personnel from technical and R&D sectors work on the improvement of production technology, while staff members who supervise the quality of products make sure that the casings leaving the factory are devoid of any faults. As FABIOS admits, the staff (both those taking care of production and non-production processes), is one of the elements constituting the strategic potential of the company. Their commitment to work determines the reliability, competitiveness, and, consequently, further development of FABIOS. Another factor which helps the company build a successful brand is a reasonable price of products. In the customer satisfaction survey FABIOS was given very good mark as far as the price/quality ratio was concerned. However, in spite of the satisfactory result, the company does not want to rest on its laurels, but to achieve the highest standards and maximum customer satisfaction. Therefore, it continues to work on reducing the costs (as they determine the products price) and improving the products. To further satisfy even the most demanding customers, FABIOS invests in the development of new types of casings, which would feature the highest technical parameters. Recently, FABIOS has decided to enlarge the line for production of ring casings, since the demand for the product is greater than the company’s production capacity. The company is planning to enlarge other production lines as well. However, it is aware of the fact that all undertakings depend on the decisions of authorities supervising FABIOS, and on the financial reserves earmarked for investments. Unfortunately, simple alteration of the production line is a costly process due to the uniqueness of machines and technological solutions. Market in Poland and abroadEvery month at least 66% od production is aimed at foreign markets, not only the European ones. The company has business representatives in France, Spain, Greece, Ukraine, Russia, Uzbekistan, Kazakhstan, Kirgizstan. Products are exported to Turkey, Armenia, Uruguay, Cuba and Venezuela. Owing to the enhancement of the production capacity, FABIOS is currently negotiating also with more countries of South and Middle America, or Asia. Within the next years the company is willing to strengthen its position on the foreign markets. Each product from the wide array of the FABIOS assortment is equally important, which stems from different preferences on the markets – Balkan markets prefer casings for the production of raw sausages, while Eastern markets – traditional casings. Polish and foreign markets also differ significantly, which is why monitoring clients’ needs and preferences all over the world seems so crucial for the development of the company. When it comes to the domestic market, it is susceptible to changes, making it hard to predict sales in 5 or 10 years. The situation is largely conditioned by Poles’ shopping tendencies. In the midst of the crisis people tend to consume more cured meat products of lower quality, while FABIOS casings are fit for high-quality meats. Careful analysis indicates that year by year consumers in developed and developing countries tend to eat more and more high-quality products and it is FABIOS casings which find application in their production. People prefer to buy less in return for the assurance of high quality, good taste and lack of unnecessary “refinements”. Polish market is heading into this direction as well, while other Eastern markets will join the trend in a few years. As for the former EU markets, they have already undergone this transformation. Sources of pride – certificates, awards and moreFABIOS S.A. has always been associated with products of good quality offered at an affordable price. Undoubtedly, the company can take pride in various things, such as the incessant presence on the market for 36 years. The pro-active attitude, which manifests itself in the willingness to improve, develop and achieve highest quality benchmarks, guarantees impeccable taste and recognition all over the world. The efforts were also rewarded with various certificates and distinctions. First of all, since FABIOS is not indifferent to green issues, it was granted with ISO 14001 certificate for its pro-ecological activities. Situated in the area of the Babia Góra National Park, FABIOS feels obligated to protect the environment. All activities taken by the authorities are directed towards minimising the harmful effects on the environment. FABIOS possesses its own sewage treatment plant and incinerating plant, which makes waste management more efficient. The company can be also proud of the fact that it operates in accordance with the principles of the ISO 9001:2000 system. Apart from that, FABIOS S.A. received “Business Gazelle” (Gazele Biznesu) award four times, “Golden Company” (Złota Firma) title (granted by the Małopolskie province), or “Pantheon of Polish Ecology” (Panteon Polskiej Ekologii) award (granted under the patronage of Minister of the Environment and Director of the Polish Centre for Testing and Certification). In January 2009 the company was awarded Transparent Company (Przejrzysta Firma) certificate for the publication of financial reports. FABIOS is willing to participate in various non-business activities as well. For example, the company has it own football team, which competes with other teams from the Sucha Beskidzka district for, among others, the cup of President of FABIOS S.A. This year the FABIOS team won the cup again. Moreover, the company is a major sponsor of numerous regional cultural or sport events and it supports various charity actions.
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JSC Sarmat is among the leading Breweries in Ukraine. Sarmat produces 8 types of beer, for almost each taste. In 2008 the world’s second largest brewery company - SABMiller Plc acquired the company’s shares and is now the main owner of Sarmat.Written by Kateryna Ferdyn. Based on the Interview with Technical Director, SARMAT JSC, John F. Cathcart.Towards the Workers’ NeedsThe construction of brewery lasted from 1952 to 1962. The history of brewery started in 1951, when Stalin, the General Secretary of the USSR, visited Donetsk mines. While encouraging miners to achieve better working results to help the country rebuild the economy destroyed by the war, Iosif Stalin asked the miners: „What would you like?”. One braver worker dared to answer: „We’d like...beer”. Immediately in 1951 the decision about constructing the brewery in Donetsk was made. Next year the project was prepared and the construction began. At that time the brewery was called Donetsk Brewery Company and was equipped with state-of-the-art machines, being the biggest brewery in Ukraine. Production capacity allowed production of 7 mln liters of beer. Traditional well known types of beer were produced, like: Zhiguli, Ryzke, Moskovskoe, Ukrainskoe. The initial enterprise employed 1100 people. Later after modernization the number of personnel was reduced to 700, and then to 540 employees. The high quality of Donetsk beer became popular within a short period of time. The main reason for that was that beer is traditionally one of the favourite drinks in Donbass region of Ukraine, where a lot of coal mines are concentrated. Miners and metallurgists lose a lot of liquid, while working. Therefore, they should frequently rehydrate their bodies with water containing essential minerals and salts. Beer perfectly suits this purpose, as it gives energy, releases stress and replaces both the lost liquid and minerals.Principal ChangesIn the mid-1990-s a full-scale reconstruction of the brewery was started. Donetsk Brewery always tried to be the flagship company, not hesitating to be the first to introduce innovations. Modernization helped Donetsk brewery company to be one of the first companies in Ukraine to introduce European technologies and take a leading positions among Ukrainian brewer companies. In the 1990’s Donetsk Brewery Company was the first Ukrainian brewery to start manufacturing beer in PET-bottles and kegs. Between the years 1994-1996 the specialists of the company developed the special technology of making dark malted barley, which was used to produce absolutely new types of dark beer that are very popular, such as Dobry Shubin. Since 1998 Donetsk Brewery Company started successfully developing the trade mark Sarmat, which in a short period of time became known far beyond the boundaries of the Donetsk region. The launch of the Sarmat trademark symbolised a new complex marketing strategy for the company, directed at gaining share of the Ukrainian beer market. The name Sarmat was not chosen by accident. It is connected with the oldest traditions of the South-Eastern areas of Ukraine, where for many years Ukrainian history was formed by strong and warlike Sarmat tribes. The Sarmats formed a nation of very proud independent and freedom-loving people. They had a unique culture, and according to legend they were the warriors of the Spirit. Their totem was an eagle, and it found reflexion in the Sarmat brewery symbol and main motto – the Spirit of Freedom. The Sarmat trademark soon became very well-recognized.New Era of DevelopmentIn 2001 the brewery capacity reached 14 mln liters per year. Currently Sarmat’s market share in Ukraine is 4%. On October 27, 2001 Donetsk Brewery changed its name to CJSC Sarmat. This year became one of the most important for the company – it ended the old era and started an absolutely new chapter in the brewery’s history. CJSC Sarmat united the assets of 5 breweries: Lugansk Brewery, Non-alcoholic beer factory Krym, Dnepropetrovsk brewery Dnipro, company Poltavpivo, and Donetsk Brewery. Until 2008 the owner of 99% of Sarmat shares was the management company System Capital Management. On July 4, 2008 SABMiller plc – the world’s second largest brewing company – acquired 99.84% of the shares of CJSC Sarmat.Introducing Innovations to the MarketIn 2001 the battle for increase of beer shelf life was finally won. In this year Sarmat installed a new production line with oxygen-free bottle filling. As a result of introducing this new technology Sarmat was able to increase the shelf-life of Sarmat beers to 3 months without using preservatives or pasteurisation. That year Sarmat entered the Russian and Moldovian beer markets. 2002 was an important year for the whole Ukrainian beer industry, when Sarmat became the first and only local brewery to produce wheat beer. Prior to this wheat beer was very rare in the CIS countries, and was mostly imported from Europe. In mid 2001 wheat beer was first produced in Russia, and Sarmat did not wait long before starting wheat beer production in Ukraine. The taste of wheat beer is unique. Tasting it once, one will remember it forever. It is a light beer with a fine flavour of cloves from wheat malt, and is absolutely unique among beer types. Sarmat also created VIP beer to satisfy the tastes of sophisticated consumers. In 2002 Sarmat also introduced non-alcoholic beer, which soon found a lot of fans among car drivers, sportsmen and people leading very healthy life styles. Sarmat non-alcoholic beer has all the qualities of beer without alcohol. Until 2008 Sarmat had produced 13 types of beer under 3 brand names – Sarmat, Dnipro and Drive Max. Light beer types included Sarmat Svetloe, Zhigulivske, Originalne, Zemlak, Bavarske, Nasha Marks, Plzenske, Kaltenberg Pils, Pshenychne and alcohol free. Dark beer types included Porter, Dobry Shubin and Sarmat Temne. In spring 2009 Sarmat started producing Czech beer Velkopopovicky Kozel under licence. Sarmat entered the market with this new brand during the dynamic growth of the licensed beer market segment in Ukraine, which accounts for 9% of the total Ukrainian beer market.Recognized by the Best Beer AuthoritiesThe quality of Sarmat beer is proved by numerous awards obtained in national and international contests and exhibitions.Latest modernization improvementsIn April 2009 Sarmat completed the large scale modernisation program that began in 2008. The total amount of all investments is over 140 mln US dollars. The further modernization of production equipment included installation of a special water preparation system and an advanced system of microbiological stabilization of beer. The water preparation system is specially designed to ensure that all water used in the brewing process complies with the strict SABMiller standards. As a result of the modernization of the technological processes and improvement in microbiological quality the shelf life of the beer was extended. Modernization also impacted all key business processes. New standards and systems of management, applied in SABMiller companies were implemented. Financial accountability principles, distribution as well as staff training programs meet all international requirements. Renewed Sarmat brand means, first of all, high-quality products, which are brewed according to high world standards - best natural components and international technological standards.
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Every four egg consumed in Poland comes from Fermy Drobiu Woźniak (Woźniak Poultry Farm). If it is not good enough already, you should know also that only 30% of what the company turns out is put on the Polish market. The business is located in Żylice near Rawicz (the voivodeship of Major Poland), where more than 20 years ago Zbigniew Woźniak built it up from scratch. Its rapid growth stands out as a perfect example of the simple truth. As a beginner you do not need wads of cash to achieve success in business. It is enough to know that you should neither put all your eggs into one basket nor count your chickens before they are hatched.Written by Bartosz SowińskiUp from ScratchIn 1986, when Mr. Zbigniew Woźniak started doing business virtually from zero in Żylice, no one gambled on it that only one henhouse would turn into a foundation for the largest egg producing farm in Poland and Europe. Whereas initially it used to turn out up to 50,000 consumer eggs a day, nowadays it is capable of producing, mind you, nearly 5.5 mln. How it all happened may provide a lesson not only for those who are about to set up their own enterprise. The Woźniaks never squandered profits they generated and always made their money work for them. They could not carry it off so successfully if it was not for the founder’s resolve. Mr. Woźniak was well aware of the fact that nothing would secure the company’s expansion better than his personal governance. That is why his egg farm was originally structured as a family business. It proved a right decision taken in a right time. Capitalism did not take off a flying start then yet and many people still underestimated the importance of private ownership. At the present time, as the world strives to handle the financial crisis triggered off by the corporate management culture, one might again recognise the values of those entrepreneurs and workers who, having once set up the business, stuck up together through thick and thin, just as if it was a family. For that matter, it is Zbigniew’s elder son Adam who presides over Fermy Drobiu Woźniak and his younger brother and sister help him run the trade. From their head office in Żylice they manage the nexus of farms dotted around the regions of Major Poland and Lower Silesia. Success in NumbersNow let us pass on to some facts and figures. Fermy Drobiu Woźniak look truly impressive here. It should be emphasised again that there is non such in either Poland or the whole of Europe. Only last year did the farm produce more than 2 bln of consumer eggs. Currently, the business supplies 25% of the demand for eggs in Poland. This means, therefore, that every four egg eaten in Poland comes from the Woźniak company. Nonetheless, only 30% of the 5.5 mln eggs produced there each day is available on the Polish market as all the rest is exported. These data have to lead to the following conclusion. Fermy Drobiu Woźniak prove geared up enough to cater for all the Poles who enjoy eggs as their meal. For those in the know it will come as no surprise. The Woźniaks’ technological and infrastructural base seem little short of a farming powerhouse with its 10 mln hens, 70% of which lays one egg a day. The remaining livestock makes up either the herds of chicken or mother hens. Nearly 1300 people are working there, including 848 production workers, 302 drivers and 120 administrative officers. The list of facilities comprises not henhouses only but also siloses, feed manufacturing and mixing plants, hatcheries, breeding farms, sorting plants, warehouses and own laboratory. Last but not least, there is also a transport fleet of more than 100 cars, namely 60 refrigerated lorries for egg transport, 20 cistern-silos lorries for feed transport and 30 lorries for grain transport. A real empire indeed. Having said that, one should bear in mind that the management of Fermy Drobiu Woźniak will not rest on their laurels. It is exactly the opposite. Suffice it to say that on the agenda of their recent investments one might find the following: firstly, a newly purchased farm in Kleczew near Konin; secondly, a feed mixing plant in Lasocice near Leszno, a project partly funded by the EU; thirdly, new henhouses in Żylice. Two more plans underway should be mentioned, too, that is the renovation of the older henhouses as well as land purchase for future investments.Eggs Always IntactIt does not seem difficult to guess that all these figures stand for hard work combined with top of the range technology. This means that the eggs are properly taken care of at the every stage of their processing. In so doing the farm holds to Zbigniew Woźniak’s philosophy whose main tenet reads as follows: if you wish to be recognised as a reliable provider of top quality consumer eggs, they must be delicious and fresh all the year round. How do the specifics of the production process look like? Mrs. Małgorzata Kuriata, sales and marketing manager, let us on in their secret: “Once eggs are laid, they enter a line which carry them further to sorting facilities. Then according to size they are segregated by cutting edge sorting machines which also detect breaks and place eggs into packages fit for sale. Next these are loaded onto refrigerator vehicles which deliver them to the shops around Poland and Europe as well.” State of the art production sites are furnished with BIG DUTCHMAN and MELLER cages as well as with automatic systems for moving eggs to the central sorting plant. There, top notch gears segregate eggs according to their size and place them in marketing packages.“No one touches the eggs from the moment they are laid until they are packed. This has been made possible due to the top notch solutions such as OMNIA sorting machines. Since they make sure that eggs are spotless in terms of microbiological tests, such gears are particularly sought for by the industry,” adds Mrs. Kuriata. Inside OMNIA machines there has been a special break detector installed which spots, marks and, consequently, eliminates eggs unsuitable for consumer or marketing standards. The eggs leave the storage and are loaded onto refrigerated lorries which delivered them to customers dotted around Poland and Europe. It should be added again that no one touches the eggs during the whole process, from the moment they are laid until they are packed. This has been made possible by the state of the art processing solutions. It should be added again that storage houses are air-conditioned and the temperature there does not exceed 18 Celsius degrees. Finally, a few words on transport. The management considers it crucial in the process of further growth. Needless to say, eggs are fragile and smash easily. “For that reason, we rely on our own fleet. It guarantees perfect transport conditions for our products which reach our customers intact and on time as well.” explains Mrs. Kuriata. Eggs from Various BasketsNevertheless, Fermy Drobu Woźniak gained recognition on the strength of their comprehensive offer which can be roughly divided into the category of standard products (marketed in packages containing between 6 and 60 eggs) and special products processed thanks to the uniquely balanced feed blends and ground-breaking solutions. These create ambient conditions which facilitate the whole process of getting scrumptious, healthy and wholesome eggs. Royal eggs are commonly known for their XL size and it happens more often than not that they have double yolks. White eggs are now gaining in popularity among Polish buyers. They are as delicious as brown eggs and may also be used for decoration purposes during Easter time. Freshly laid eggs are recommended particularly for little babies and you can check when they were laid as it is stamped on their shells. Sucha a wide range of products as well as neatly designed packages has made Fermy Drobiu Woźniak earn trust and enter contracts with diverse business partners, including commodity exchanges, nationwide as well as local or regional retail networks.Spick and SpanSince salmonella poisoning is not that uncommon among egg consumers, you would certainly like to learn how do Fermy Drobiu Woźniak address hygiene related issues. The fact that the company complies with the stern requirements of HCCP food production norm should set your mind at rest, however. No matter how often their business partners, mainly retail networks, conduct an audit there, the company turns out to be impeccable in terms of safety and healthiness. No wonder, therefore, that the giants such as: Carrefour, Tesco, Biedronka, Netto, Kaufland, Intermarche, take advantage of their services. As Mrs. Kuriata stresses: “It is our topmost priority to turn out eggs of the highest quality possible. That is why we are particularly keen to make our facilities spotless and our poultry in perfect shape, which is also seen to by a full-time vet. Day in, day out, our doctor together with workers take care to prevent any health, hygiene or productivity related dangers that might afflict our herds.” This is further shown by the fact that storage houses are air-conditioned and the temperature there does not exceed 18 Celsius degrees.Market RecognitionMere statistics quoted so far prove nonetheless insufficient to do justice to the Woźniaks’ position on the market. There is a long list of prizes and awards, the most important being Złoty Laur Konsumenta granted subsequently in 2008 and 2009. This honour was conferred by Media Partner Group which specialises in PR for business done via printed press channels. The company prides itself also on the fact that their contribution to the making of the Polish economy has been recognised by the influential “Polityka” weekly. In the ranking ran by the magazine Fermy Drobiu Woźniak were given 355 position in general competition and 33 in the food industry category. Moreover, Regionalna Izba Przemysłowo-Handlowa (The Regional Chamber of Industry and Trade) in Leszno honoured the business for innovation in terms of technology and management. All these prizes make a strong case for the strategic marketing course chosen by Fermy Drobiu Woźniak.
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As inextricable part of a country’s culture, food may be its flagship and pride. If you strive to get to know some of the culture of Poland and taste the traditional Polish cuisine, turn to the products offered by Virtu. Present on the Polish market since 1992, the company specializes in the production of both fresh and frozen ready-to-serve meals, many of which are deeply rooted in the Polish culinary tradition. Written by Anna ChudzikStages of developmentFunctioning under the name Virtu Sp. j. B. Vetulani, D. Mikulska, the company is the leading Polish manufacturer of delicatessen food, both fresh and frozen. It was established in 1992 in Zawiercie as a small family business named Wytwórnia Garmażeryjna Piotr Kotowicz. During the first six years of activity, the company employed only a few people. At the beginning its registered office was situated in a private house, in which only a few rooms served as a shop floor and storehouse. The first receivers of products, delivered by the owner himself, were mainly local shops and wholesale outlets in the Silesia region. In 1999 the company changed its name into Virtu. What was crucial to the development of Virtu was its cooperation with chains of supermarkets, such as Makro Cash and Carry, which proved to be strategic business partners. Between 1998 and 2000 the group of Virtu receivers was joined also by Ahold, Tesco and Marcpol. A sudden growth in demand for ready-to-serve products resulted in the company’s increasing the scale of production and adjusting it to new market needs. Therefore, Virtu decided to add new products to the offer. Another landmark moment which came down in the history of the company was 1998, when Virtu opened a new production hall, situated next to the owners’ house. At that time the Virtu staff consisted of about 30 members, but the company systematically increased the number of employees. Moreover, the firm started to put emphasis on the promotion of its products, thus organizing numerous advertising campaigns and products tastings, which resulted in the growth of sales all over Poland. In 2003 Virtue bought a modern and bigger shop floor, where the production has taken place to date. The circle of customers has also expanded to include Geant, Carrefour, Real, Netto, Polomarket, Leclerc, Auchan, Billa, Selgros Cash and Carry, Jeronimo Martins, as well as other wholesale and retail outlets and the military. Over all the years of activity the company has strived to meet the latest market trends, thus enlarging and modernizing the premises and storage space. On the other hand, Virtu has not forgotten to invest into technologically advanced machines, devices and computer systems. The latest modernizations have been carried out so that the factory would comply with the requirements imposed by the European Union. In 2006 the company received the trade permit in the EU. Traditional Polish dishes and more…From the initial stages of its activity Virtu has strived to respond to its customers’ needs. Currently, the offer of Virtu includes more than 50 products, among which one can find traditional Polish dishes, such as pierogi, which can be stuffed with meat, sauerkraut and/or with mushrooms, cottage cheese and raisins, and cheese and potatoes (also called ruskie). Pierogi, together with potato dumplings, are available also in a frozen form. In the category of the read-to-serve dishes the most outstanding products are bigos, which is a stewed dish made of sauerkraut with sausage and mushrooms, fasolka po bretońsku (beans with bacon and sausage in tomato sauce), gołąbki (stuffed cabbage) or łazanki (small square noodle with sauerkraut and mushrooms). Apart from the Polish delicacies, one can find in the company’s assortment more universal dishes, such as pancakes, patties, croquettes, pizzas or baguettes. Each product manufactured by Vitru has its specific recipient, which is why all of them are equally important for the company. For the last 5 years Poland has seen the growth in the consumption of ready-to-serve meals. Although the money earmarked by Poles for these products is considerably less than in other European countries, the modern tendencies of life make “convenience food” industry extremely popular. Nowadays, especially young people, tend to live faster, work more intensively and, as a consequence, value their free time. Therefore, instead of wasting time on cooking, they prefer to turn to ready solutions. However, the food they eat should be similar to home-made dishes. Vitru makes an effort to anticipate those needs by offering tasty, easy to prepare and widely accessible dishes. The above-mentioned qualities make the consumers go back to Vitru.Quality firstOne of the main principles of Virtu is to deliver the products of top quality and, at the same time, at reasonably price. When compared to other brands, exactly those two features characterize Virtu on the market. The ultimate goal is to live up to the customers’ expectations and satisfy their needs. The company constantly invests into the development and tries to widen its offer range. In 2010 it is going to introduce 4 new products into the market. Virtu puts attaches importance to being widely recognizable in Poland and abroad, which is crucial in maintaining the leading position on the market. At the moment export is steadily developing and the company’s products are available to clients in Great Britain, Ireland, Germany and Belgium. Distribution companies in England constitute 60 % of all the foreign clients. In 2010 Virtu is planning to intensify the export development by obtaining new markets and widening the spectrum of products. Providing clients with products of high quality is nowadays not enough to attain the leading position. As any other company, Virtu wants to be perceived as a reliable business partner and appreciated as a good employer. Virtu employees, and especially their devotion to what they do, contribute to the success achieved by the company. The staff, currently consisting of 260 members, works for the common, clearly specified goal. All of them are acquainted with the quality policy of the company. Vitru believes that the mutual trust and good atmosphere at work are one of the key elements determining the effective work. What is more, the company’s board strives to constantly raise the employees’ qualifications, thus organizing various staff trainings, including business trips, which also reinforce the ties between the staff members. Furthermore, the clearly defined personnel policy and the company’s willingness to create stable working conditions both have a positive effect on the employees’ motivation to work. No wonder the Virtu team perceives the company as a trustworthy and reliable employer. Consumer satisfactionIt seems that not only the Virtu employees are satisfied what the company can offer. Its food products are widely appreciated by the direct recipients. As indicated in the survey available on the company’s website, the brand has managed to gain recognition of 98 % of consumers, who wouldn’t change anything about the product they purchased. It is noteworthy that the interest aroused by Vitru is constantly rising among consumers. The quality of products offered by Virtu has been also appreciated by various institutions, which awarded the company with numerous distinctions and rewards. Obviously, Virtu takes pride in all of them, but those which were granted directly by the satisfied customers are particularly valuable for the company. For example, in 2009 it was nominated for the 11th edition of the consumer Quality Products Competition entitled “Najlepsze w Polsce – The Best In Poland” and received a certificate for its croquettes with cabbage and mushrooms.Apart from that, Virtu can boast the following distinctions and titles:PDŻ Sign (Poznaj Dobrą Żywność – Get to Know Good Food) awarded by the Minister of Agriculture and Rural Development,Business Gazelle (2006, 2007, 2008, 2009);Diamond of the Forbes magazine (2009);TO jest TO! (THIS is IT) logo, granted by Grupa Media Parter (2009). Having received so many distinctions, the company does not forget about those in need, thus taking part in various charity actions, such as Podziel się posiłkiem (“Share Your Meal”) organized by the Food Bank.
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